Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Helotes and Leon Springs we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I recently used Servpro for deodorization after an unfortunate incident between a skunk and my dog that resulted in him running through the doggy door throughout my home sufficiently permeating the house with skunk smell. My house was filled with such a strong smell I felt like I pepper sprayed myself. I called Servpro and they were happy to help. They provided prompt, and friendly service. My house is completely rid of the odor and I can return to being comfortable in my home again. 10/10 recommend!
I received Servpro’s services with a collapsed ceiling due to water damage. Pedro and his team were speedy and communicative with an attention to detail to ensure quality service! They came out mid-week and were quick to begin working on it, and repaired everything in just a matter of days. April was also a big help in meeting with me about the ceiling fan replacement. I cannot recommend them enough!
We had a fire in our garages and adjoining gym room that left the walls and ceilings of all three rooms badly damaged. Pedro was a huge help from the start, coordinating everything with the insurance company and guiding us through every step of the renovation. Once we gave the go-ahead, he and his team worked tirelessly—six days a week—and made sure to involve us in all the little details that come with a renovation: where to place outlets and switches, paint colors, and so on. In the end, everything was finished on time, within budget, and exactly as we hoped. The workers were always polite, respectful, and willing to listen to any questions or concerns we had. Of course, dealing with the aftermath of a fire is never easy, but Pedro and his team made the whole process as smooth and stress-free as it could possibly be.
Helped us with a major leak and damages from a ceiling collapse. Took a week or two but was very good with timing and communication.
This location is fantastic and Mark is great at following up to make sure everything is complete and that the process goes smoothly.
Matthew and Benjamin did an amazing job. They came in during an emergency water damage after hours wishing 1 hour. These two guys provided excellent costumer service and well mannered. Definitely recommend. Thank you so much
REVISED 15FEB23: No change in my assessment of the initial contact and service teams. However, their billing department is unprofessional bordering on harassment. - I received an eMailed invoice within 24hrs of work completion. On this invoice it listed, "NET 30", meaning the bill needed to be paid within 30 days of receipt. Starting 48hrs after work completion, the daily eMails and phone calls asking for payment began. In that their invoice discloses a 4% surcharge on all credit card payments and it is a NET 30 billing, it is rude, distrustful, and annoying to be hounded without granting a reasonable time for customers to arrange and enact their payments. What makes this even more deplorable is their service is disaster recovery, where frequently families have multiple unplanned fiscal burdens and are working with other vendor and wrestling with insurance companies. A little patience, grace, and added professionalism goes a long way. ORIGINAL REVIEW: Polite, professional, and rapid response to our water heater leak. Raul & Francisco were on site in less time than dispatch predicted. They explained each step, were respectful of our home, and ensured everything was in place & the next steps set up before departing.
My insurance company referred me to Servpro after a water damage in my home. They did an amazing job. From my first call to the office to the time the job was complete the crew made me fell comfortable during the entire process. I will definitely refer you to my friends and family.
Great company. We had a water damage at our office. They responded quickly and helped us get our office back open the next day. Thank you so much for your assistance. I would highly recommend them.
