Water Damage Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Downtown Dallas - Team Shaw helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Downtown Dallas - Team Shaw is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
I cannot say enough good things about Team Shaw. When a pipe unexpectedly burst in our home and brought down nearly half of my daughter’s ceiling, we were completely overwhelmed. Within two hours, Team Shaw had technicians at our house, fans running, and a crew actively cleaning up the insulation, drywall, water, and everything else that had come down with the ceiling. From the moment they arrived, they were incredibly efficient, professional, and genuinely kind. They immediately took control of the situation, explained what needed to happen, removed all of the damaged carpet, cleaned up an enormous mess, and made an incredibly stressful situation feel manageable. What impressed me most was the combination of urgency and care. They worked quickly without ever making us feel like they were rushing through the job. Every technician who came into our home was courteous, respectful, knowledgeable, and wonderful to work with. When something like this happens in your home, you’re not exactly shopping around and leisurely comparing restoration companies, you need someone you can trust to show up, know exactly what to do, and get to work. Team Shaw was exactly that company for us!!!! I sincerely hope we never need emergency restoration services again, but if we do, Team Shaw will be our first call. I would recommend them without hesitation to any homeowner, friend, or family member. They turned what could have been an absolute nightmare into a genuinely positive experience, and we are so grateful for the way they took care of our home and our family. Five stars truly doesn’t feel like enough.
The office staff is great! They will never leave you hanging or do you wrong! I was impressed by how the woman I was assigned to showed up for me!
We have been using Shaw now since December 2025 and we have been very happy with their service. Hayden is always calling and checking on us when there is a big storm heading our way. They are always on time, very knowledgeable, and there crews are respectful and there work is clean. Thank you for all your help
The staff went above and beyond. Everything was quick and easy.
Pete and Sean are the best! So timely and sweet and helpful and smart and THE BEST!
Dave and Dom visited my home to inspect the potential damage. They were thorough to check and explain details. They were honest to tell there is no damage and did not recommend any unnecessary services. I highly recommend ServPro and Dave/Don’s expertise.
Lonnie and Herbert at the Tyler team for Servpro are just the best. Unfortunately, I’ve had to use Servpro for significant flooding several times. But they always provide outstanding customer service. Jarrod leads a great team. Last week, Lonnie and Herbert came out and were no exception. They quickly assessed the situation, were timely, and followed up as promised. Thanks Servpro. Shannon Dacus
I have had Servpro services in the past, but nothing comes close to Team Shaw. Our Servpro team headed up by Anthony Legnon was outstanding! The team was always on time and very focused on the job at hand. The care they took to cover undamaged floors and things that could not be removed, as well as seal up the rooms being worked on, was beyond impressive. Anthony was personable, informative and always accessible when something unexpected popped up. Team Shaw went above and beyond to serve our need and lift our hope and vision for recovery.
I would highly recommend using Servpro. Both Zach and Kole were the most amazing! They were so helpful and walked me through everything. They did an excellent job during the whole process. I was so grateful for the texts and updates on what they were doing since I had to be at the office. They were very diligent on safety and any concerns or questions I had. Thanks Zach and Kole for making me feel at ease.
