Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Alamo Heights and Downtown San Antonio
Our Google Reviews
(210) 822-2063
4.9
(93 reviews)

Service Areas

San Antonio, TX | Alamo Heights, TX | Terrell Hills, TX | Downtown San Antonio, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Alamo Heights and Downtown San Antonio we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had a busted pipe in my house. Neenah helped guide me through the process and informed me on what would happen. She was super helpful and the team did a great job at fixing the issue!

Heather Mann

The SERVPRO team led by David Bautista exceeded expectations on timing and quality. I would definitely use them again.

Dan Crites

I used the Braun Station location. I called, and there was a crew here in a couple hours to manage water damaged areas, set up fans and dehumidifiers. They handled everything same day; with cleanup too! Three days later, they came back to test everything and remove all equipment so I could deal with the next steps. Great group of guys! Thank you to Samantha, Andrew, Jon, Abraham, Ram, and Joseph!!

Laurie Sapp

Felipe and his team were awesome!! Can do attitude and very friendly. I would recommend them to anyone!!

Ben Mandel

This team was responsive, professional, and fair. We are greatly fortunate to have them as a trusted partner in business.

43 Realty Kevin Rogers - Realtor

Ashley M and the whole pack out crew were professional, understanding and amazing to work with from beginning to end! I can't say enough nice things about the whole team and the care and effort they put into my belongings and home.

Eduardo Cepeda

We came home from vacation to find our house flooded. Our insurance company (State Farm) connected us with ServPro, and the lead guy, Jon, was out at our house the same day, reviewing the scope of the work and making his plans. Since then, ServPro has been at our house all week working hard to dry out our kitchen and the other affected rooms, and now they're starting the (necessary) demo work, pulling up the floor, pulling out the walls and insulation. They know what they're doing. Project leads Jon and Andrew have been very responsive to all of our questions and requests and all things considered, they've made a stressful and frankly bewildering process about as easy for us to deal with as I can imagine it being. Thanks, ServPro.

William Porter

Ashley and her crew Crystal, Michelle, Alexis & Lachelle did an excellent job cleaning my house and putting everything back in order. I appreciate their detailed work and very professional. If anytime I would need a cleaning crew I would definitely use this team again. Thanks for making me smile again! You all are AWESOME!😊

Selina Padilla

Ashley was a very helpful when I first spoke with her very professional answered all my questions and concerns

Robert Alcorta (Rain Sleep)

About Us

SERVPRO of Alamo Heights is here to serve the Alamo Heights and surrounding community every day of the year.  Utilizing the highest standards and following IICRC guidelines we ensure that every job is doing correctly.  We understand that fire and water damage is stressful and our compassionate team members are here to help from the first call.  From a small loss to a commercial job, we have the experience and expertise to help make your damage "Like it never even happened."  We also proud to now offer reconstruction services and be your one stop damage restoration expert shop.  Call today to schedule an appointment at (210) 822-2063. 

Erik A. & Samantha S. Simonis
Erik A. & Samantha S. Simonis
Owners of SERVPRO of Alamo Heights and Downtown San Antonio

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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