SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Alamo Heights and Downtown San Antonio
Our Google Reviews
(210) 822-2063
4.9
(93 reviews)

Service Areas

San Antonio, TX | Alamo Heights, TX | Terrell Hills, TX | Downtown San Antonio, TX

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I had a busted pipe in my house. Neenah helped guide me through the process and informed me on what would happen. She was super helpful and the team did a great job at fixing the issue!

Heather Mann

The SERVPRO team led by David Bautista exceeded expectations on timing and quality. I would definitely use them again.

Dan Crites

I used the Braun Station location. I called, and there was a crew here in a couple hours to manage water damaged areas, set up fans and dehumidifiers. They handled everything same day; with cleanup too! Three days later, they came back to test everything and remove all equipment so I could deal with the next steps. Great group of guys! Thank you to Samantha, Andrew, Jon, Abraham, Ram, and Joseph!!

Laurie Sapp

Felipe and his team were awesome!! Can do attitude and very friendly. I would recommend them to anyone!!

Ben Mandel

This team was responsive, professional, and fair. We are greatly fortunate to have them as a trusted partner in business.

43 Realty Kevin Rogers - Realtor

Ashley M and the whole pack out crew were professional, understanding and amazing to work with from beginning to end! I can't say enough nice things about the whole team and the care and effort they put into my belongings and home.

Eduardo Cepeda

We came home from vacation to find our house flooded. Our insurance company (State Farm) connected us with ServPro, and the lead guy, Jon, was out at our house the same day, reviewing the scope of the work and making his plans. Since then, ServPro has been at our house all week working hard to dry out our kitchen and the other affected rooms, and now they're starting the (necessary) demo work, pulling up the floor, pulling out the walls and insulation. They know what they're doing. Project leads Jon and Andrew have been very responsive to all of our questions and requests and all things considered, they've made a stressful and frankly bewildering process about as easy for us to deal with as I can imagine it being. Thanks, ServPro.

William Porter

Ashley and her crew Crystal, Michelle, Alexis & Lachelle did an excellent job cleaning my house and putting everything back in order. I appreciate their detailed work and very professional. If anytime I would need a cleaning crew I would definitely use this team again. Thanks for making me smile again! You all are AWESOME!😊

Selina Padilla

Ashley was a very helpful when I first spoke with her very professional answered all my questions and concerns

Robert Alcorta (Rain Sleep)

About Us

SERVPRO of Alamo Heights is here to serve the Alamo Heights and surrounding community every day of the year.  Utilizing the highest standards and following IICRC guidelines we ensure that every job is doing correctly.  We understand that fire and water damage is stressful and our compassionate team members are here to help from the first call.  From a small loss to a commercial job, we have the experience and expertise to help make your damage "Like it never even happened."  We also proud to now offer reconstruction services and be your one stop damage restoration expert shop.  Call today to schedule an appointment at (210) 822-2063. 

Erik A. & Samantha S. Simonis
Erik A. & Samantha S. Simonis
Owners of SERVPRO of Alamo Heights and Downtown San Antonio

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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