About Us
SERVPRO of West Knoxville is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
What is our SERVPRO mission?
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Team Cuthbertson SERVPRO story began with our first franchise purchase in 2008 during one of the worst economic recessions of our time. Today, we operate 16 franchise locations across three markets ranging from Tennessee to Florida.
As a forward-thinking company, we make every effort to provide a fantastic experience for our customers. Our mission is to restore property and peace of mind through compassionate service while creating value for our clients.
We are proud to be a part of our local and surrounding communities and value your trust in us as your local disaster restoration company. In honor of that trust, we take pride in our IICRC-industry-certified technicians. Education and training are a top priority here - each of our technicians is trained with advanced technology and integrated equipment, and our capabilities include both large and small losses. Rest assured that our staff is outfitted with the knowledge to restore your property, and with a nationwide system of qualified franchises, no damage is too large or too small.
Who is SERVPRO of West Knoxville
Team Cuthbertson expanded its operations to Knoxville in 2020, and our Knoxville franchises include SERVPRO of West Knoxville, SERVPRO of North Knoxville, SERVPRO of Northwest Knoxville, and SERVPRO of Oak Ridge. We are thrilled to now have the opportunity to serve the Knoxville community, and understand the stress and worry that follows an emergency and the resulting damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO® of West Knoxville understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have been proudly serving the community for more than 10 years.
Whether your property is in Farragut, Hardin Valley, Bearden, Oak Ridge, or surrounding areas, our technicians and response crew work around the clock, 7 days a week, 365 days a year. When you are faced with a disaster, large or small, let SERVPRO® of West Knoxville be the company you call. Our crews are ready to respond, assess, and begin working immediately.
If you would like to schedule service for your home or business, please call today!
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- SCT - Subrogation Claims Training
- ASCS - Air Systems Cleaning Specialist
What our
customers are saying
Joel came in and checked for water damage in a drop ceiling from a leaking toilet above. He checked thoroughly and carefully for any problems and reported just one small spot
SERVPRO of West Knoxville did an excellent job on our water damage restoration. Fast 24/7 response, thorough drying, and helpful with the insurance claim. Highly recommend for water, fire, smoke, mold, and storm damage cleanup in West Knoxville.
Servpro was very good about communicating with me and working through issues and concerns until we reached a resolution. I felt that management truly cared about the situation and about ethics which is very uncommon these days.
Joel and Maddie were great! They were very thorough in assessing the damage as well as providing thoughts on the cause of the issue as well as next steps to remedy. It was a great experience!
Joel Williams came out and did a great inspection when needed. Knowledgable, honest, quick.
Adrian and team were absolutely awesome! We previously got work through another company for issues last year, and ServPro came through and fixed all the mistakes from them AND fixed our current issues flawlessly. Adrian was so kind and professional. Would absolutely refer people to the team!
Adrian came and helped us out with drying our bathroom and office, which had excessive moisture. He was transparent, always friendly, and was a joy to work with! I highly recommend his service to everyone!
Adrian was professional and was able to walk me through steps he followed while here.
Joel was very professional when he came out to give a quote for Smoke Remediation after a kitchen fire. He was extremely thorough in assessing what I needed done. I have no doubt he would do good work.