
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Oak Ridge we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Great experience and I was able to cash pay and save money - Adrian Brown was excellent
Servpro has amazing customer service and talented employees. I highly recommend to anyone needing their services!
Charlene Waggoner is the consumate pro. Her genuine compassion for others is such an added value when homeowners and businesses are faced with challenges that requires ServPro''s services. My advice is to keep her number handy even if you never need her.
Charlene has a heart for people. She wants to make sure what you need is done the best it can be.
Charlene and her crew are fantastic!! They are top notch people and are always there when you need them!
Charlene and team have been great to work with. She is responsive and professional. Always a joy to work with!
Charlene of Servpro is always helpful and answers all questions. Appreciate her due diligence and guiding business and individuals in the right direction.
I can highly recommend Servpro of Oak Ridge for your restoration needs. Our sunroom collapsed under the weight of built up and melting snow and ice. We contracted with Servpro to replace the sunroom with an all seasons room and we are VERY happy with the results - the room looks fabulous. This was not a small job, and the team at Servpro in Oak Ridge has done terrific work from start to finish. Michael LeBlanc was the project manager and did a great job with the build and the process. Every person who worked on this job handled themselves with courtesy and professionalism, and you can tell that they really take a great deal of pride in their work. If you need restoration or remodeling work done, Servpro of Oak Ridge is the only call you should make. Robert B
Charlene at ServPro West Knoxville is an amazing asset and their state of the art facilities is a blessing to the community! Thank you for your hard work and care you pour back into the community as well as the service that you provide! When it’s got to be done right, it’s got to be ServPro of Weet Knoxville and speak to Charlene!
