
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kingsport / Bristol we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I would recommend Servpro to anyone. Ty and Derrick were exceptional in doing their job. Very professional and personable as well. Thanks!
Very thorough, knowledgeable, and professional. Showed up when they were supposed to and finished the work ahead of schedule.
We had pipe break and flooding inside our home. We are very pleased with service from SERVPRO of Kingsport.
I recently experienced lightning damage to a couple of rooms in my home, and Servpro of Kingsport/Bristol responded quickly and professionally. They began work the same week I called, starting with cleaning and restoration right away. Both the estimators and the crews who worked on my home did an outstanding job. Everyone was knowledgeable, efficient, and courteous throughout the entire process. The quality of their work and their attention to detail truly stood out. I would highly recommend Servpro of Kingsport/Bristol to anyone who needs cleanup or restoration services after a disaster. A special thank-you to Caleb, Matt, Sorcha, Chelsea, Cindy, and Tonya for their excellent work and professionalism.
We are incredibly grateful for Sorcha’s amazing customer service and partnership! She went above and beyond to support us throughout the entire process, and her professionalism and communication made all the difference. We highly recommend the SERVPRO Kingsport/Bristol location thank you for being such a dependable and responsive team! 🙌🏼😊
I would recommend servepro. They did a great job, everthing is back to new condition after a sink overflowed. Travis was great to work with and Rebecca was very helpful after I discovered an issue with billing. She helped get it resolved on the spot.
Brent, Sean and Chris were very professional, worked fast and even had a good sense of humor. They did an awesome job. SERVPRO gives free estimates, and communicates and schedules with customers very quickly. And they were on the job at the scheduled time. The price was much less than I expected. I will be using SERVPRO of Kingsport/Bristol again. I recommend them to all homeowners in the Tri-Cities area.
Thank you!
Fantastic service! Friendly, quick and thorough! As a business owner and personally I would refer them to anyone!
