About Us
SERVPRO of The Dutch Fork is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
OUR STORY
We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise. Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and veteran owned.
OUR SERVICES
Our team at SERVPRO of the Dutch Fork has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):
- Post Construction Cleaning
- COVID-19 Virus Disinfection and Cleaning
- Biohazard
- Crime Scene and Vandalism Clean Up
- Contents Cleaning, Restoration, and Storage
- Media Blasting (Mold, Fire/Smoke, and Stain Removal)
- Catastrophic Storm Response
Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.
AFFILIATIONS
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
AWARDS
- Charlotte Business Journal's Fast 50
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
Awards
- NAWBO Rising Star Award
- SERVPRO Award for Outstanding Sales (multiple years)
- TOP 100 SERVPRO (multiple years)
- Best of Columbia - Best Restoration Company
- SMARTCEO Brava Award
- NAWBO National Woman Business Owner of the Year Finalist
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- TOP 50 SERVPRO (multiple years)
- Charlotte Business Journal's Fast 50
Affiliations
- Columbia Chamber of Commerce
- Commercial Real Estate Women Network (CREW)
- Institute of Real Estate Management (IREM)
- Apartment Association of Greater Columbia (AAGC)
- Business Network International (BNI)
- Greater Irmo Chamber of Commerce
- Vistage
- International Facility Management Association (IFMA)
- National Association of Women Business Owners (NAWBO)
- Lexington Chamber of Commerce
- Building Owners and Manager Association International (BOMA)
- National Association of Women in Construction (NAWIC)
What our
customers are saying
The guys today were incredibly professional and respectful. They did a great job explaining everything to me and ensured I knew the next steps.
From the beginning of conversation with Chelsea, to services provided by DeCarlo and Princeton, I GREATLY appreciate their professionalism, promptness, timely clean up and knowledge of the services. Thank you for a WONDERFUL 1st experience with ServePro 10/10 I'll gladly hire your services if needed. Thank you again Chelsea, DeCarlo and Princeton. You were a much needed blessing in an emergency. 10 outta 10 stars!🤩🤩🤩🤩🤩🤩🤩
We have only started the first phase so far, but the first impression was very prompt and professional. The crew that came out was friendly and knowledgeable. So far so good!
D^2 both were both top notch Dominic and Decamp
DeCarlo and Dominic were awesome - professional, respectful and pleasant while dealing with an UNpleasant situation! This was my second experience with Serv Pro, and they did a great job both times. Highly recommend!
Decarlo came for ServePro this afternoon after a water event in the unit above me caused some water damage overnight. He was so kind, polite and understanding- not to mention efficient! Thank you Decarlo!
Very professional service. Thank you!
Great Company and professionalism. Thanks Decarlo for servicing us and meeting our needs. Well satisfied
I can’t thank this company enough. My friend was having a flood in her home and I had given her Servpro information. They responded so quickly. She was left with no questions. Thank you Servpro!