Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Richland County
Our Google Reviews
(803) 419-0470
4.8
(359 reviews)

Service Areas

Your Local Fire Restoration Company

If you are dealing with fire damage, the experienced team at SERVPRO is ready to respond.  Since we are locally owned and operated, we are prepared for fire damage, and can respond quickly.  Immediate action and a fast response can limit damage, prevent further damage, and reduce restoration costs.  Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential, and commercial.  Our teams are prepared with strategically located equipment in case of a fire emergency.

SERVPRO of Richland County is a locally owned company that specializes in fire, water, mold, and storm damage restoration.  We are Here to Help® and ready to respond to fire, smoke, and water conditions in our Richland County communities.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Richland County is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Austin was very helpful and made me feel much better about this big problem I am having.

lucy fuller

In one word...AMAZING!! From Austin coming to do the estimate to Courtney Archie and Q doing the cleaning and even Kelly helping me by phone - each one understood my awkward, embarrassing situation and from each I received assurance and compassion and a promise to fix it. I just don't believe you usually find that type of customer care - and I mean care, not reading a script, in today's business world. Kind words (received many) go a long way to help in a traumatic situation. And their cleaning - oh my gosh!! When I walked in, my house smelled good and just that was great. But when I saw the horrible rooms they basically made new, I literally could not believe it was the same place. I so much appreciate their help with this and know for sure that if something like this should happen again, ServPro Richland County will be my 1st call.

Laurel Kaneft

Everyone was super helpful in getting our bathroom floor redone! Our bathroom floor is much better than the original. I really appreciate their patience with us and all of our questions 😊🙏💜

Sissie Poo

Austin was so polite and respectful. Answering all questions, and making me feel so much better about the cleaning services I needed from them.

Laurel Kaneft

They are friendly firm and understanding and you can most certainly trust they are going to do exactly what they say they’re going to do just awesome

Shaquana Kershaw

I had a great experience with the SERVPRO crew Austin, Dominic, and Princenton during the water mitigation work at my home. The team was professional, responsive, and knowledgeable throughout the entire process. Dealing with unexpected water damage can be stressful, but the SERVPRO crew made the mitigation process much easier to manage. I really appreciate their professionalism, communication, and hard work. Thank you to the entire team for your help!

chirayu shah

Dominic and Ben were a great representation of ServPro. Attentive, informative, and communicative. Everything you can ask for when dealing with a business. Thank yall!

Mia Eaddy

Really appreciated the service. All service guys were polite and thank you to Austin for putting furniture back in order

Tracey Thompson

Princeton did great work on his portion of my job.

Ann Hendrix

About Us

OUR STORY

We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.  Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and veteran owned.



OUR SERVICES

Our team at SERVPRO of Richland County has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):

  • Post Construction Cleaning
  • COVID-19 Virus Disinfection and Cleaning
  • Biohazard
  • Crime Scene and Vandalism Clean Up
  • Contents Cleaning, Restoration, and Storage
  • Media Blasting (Mold, Fire/Smoke, and Stain Removal)
  • Catastrophic Storm Response

Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.

AFFILIATIONS

  • Building Owners Management Association (BOMA)
  • Commercial Real Estate Executive Women (CREW)
  • Industrial Networking Group
  • Institute of Real Estate Management (IREM)
  • National Association of Women Business Owners (NAWBO)
  • North Carolina Healthcare Engineers Association (NCHEA)
  • Vistage

AWARDS

  • Charlotte Business Journal's Fast 50
  • Charlotte Business Journal's Women in Business Award
  • Lake Norman Chamber of Commerce Outstanding Small Business
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Richland County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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