Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Buffalo / Tonawanda we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
In the latter part of July, we had a water problem caused by the upstairs tenant. We called Servpro for service. We immediately received an appointment and the service person was on time. I explained what happened and he told me step by step how he was going to resolve our issue. The mess was minimum and he cleaned up immediately after setting up his equipment. Three days later, another person came out to check on the progress and said we needed one more day to dry out the floor. The next day we received a call, Servpro wanted to check the progress, I gave a time, and they were sitting outside waiting for the appointed time. The gentlemen were polite and professional. If you want a company that is true to their word, Servpro is the way to go. Thank you Servpro, a job well done.
The guys were quick cleaned up nicely made the situation better for us
these boys worked there butts off to get the water out of the basement and dry the place up. lots of moving equipment around
I called ServPro for an emergency roof repair recently and talked to a woman named Alison on the phone who was incredibly kind and helpful! Since it was closing time around the end of the day she advised that the soonest someone could arrive was the following day (which was expected). She told me she would work her hardest to squeeze me in an already-packed day with one of her estimators. She called me back the following morning to advise what time the estimator could be there based on his route and followed up again later in the day via phone call. We ended up using another local roofer to help us but Alison was so professional, sweet, helpful, and very communicative! If we ever need contractor services in WNY, I will happily call ServPro back just because the customer service was phenomenal. Thank you Alison!
Excellent service, techs and project manager all very professional!
We had a sewer backup in to the Dentist office where I work. Allison and her crew were quick, professional, efficient, and thorough. We needed this cleaned up ASAP and they got us back up and running in no time
Experiencing a fire in your home is quite the trauma producing situation. The Team at Servpro made my experience better. They uplifted my spirits everyday with their genuine concern for me , my well being , my schedule and my animals ! I highly recommend this company for all your emergency and restoration needs !
John and Matt came out to do some work for us after we experienced some flooding. They were very friendly and professional. They made sure to clearly explain every step to us without ever making us feel like they were talking down to us. They were very patient and took the time to answer any questions we had. They were very flexible around our schedule. They cleaned up every bit of mess and debris from their job. We were very impressed with the services provided and would absolutely use them in the future or recommend them to a friend or family member.
I came home from work to find my basement full of water. I called Servpro and they referred me to a plumber who replaced my sump pump. After it was fixed, Servpro arrived and explained that the carpet/pad had to come out. They explained they were follow the guidelines because there is bacteria and containments in the water that could make you get sick. My antique furniture left several stains on the carpet. Servpro used the utmost care and moved the furniture into a dry location. The team was very caring, professional and provided amazing service. Very satisfied and felt safe.
