Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Amherst-Clarence we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
This past winter created snow and ice damages in our family room. We contacted Servpro and Sal came to assess and advise. He was polite, informative, and patient with all my questions. Once the work was scheduled, Allison was keeping me up to date with work dates/times and was ever the pleasant and calming force I needed to get through my ordeal. Nick and Damian were assigned to do the physical tearout and they could not have been more polite, pleasant, and very careful and neat with all our items in the room. They made sure everything was properly covered and protected. After a few days of drying, Nick contacted me he was on his way to remove all equipment and then recommended we have them come back out after the drywall was completed to do a final cleanup. Once the room was ready for cleaning, I scheduled and Nick called as he was on his way, came and did a great job with all the cleanup. My room looked like it just as it did before all the damages. I can't say enough about all the staff I dealt with. I highly recommend Servpro for any and all your needs. Thanks for taking great care of my home.
My husband and I recently purchased a home in Amherst. Soon after moving in we discovered like anything else, it took some getting used too. At one point we had a bit of a mishap with some water, or shall I say lots and lots of water. We were concerned and needed to find out if we did any real damage. So rather than just guessing, we did extensive research, and hired SERVPRO to assess the problem(s). They sent the most knowledgeable, professional and generally great guy, Salvatore Mayes. Mind you we'd have to take them/him at their word and act accordingly. If there were any problems we'd leave it them to make the necessary corrections. Salvatore did much investigation with his knowledge, experience and moisture meter. Then with a smile, told us, we had nothing to be concerned about. SERVPRO is a phenomenal company, and their Technician Salvatore is second to none. We were extremely lucky in many ways.
I didn't find the water in my basement until late on a Friday afternoon. One call and the process was started: Assessment was done that evening by Sal and work began on Saturday morning. Nick kept me updated throughout the process, which was appreciated. Overall VERY HAPPY!
Serve Pro was excellent in helping us with a flooded basement after our hot water tank blew. Every single person who we worked with was professional, timely, informed & kind. Each tech and office person made a stressful mess of a situation workable & solvable. And everyone was genuinely nice. Exactly what we needed plus what the world needs now. Highly recommend!
The Servpro team did a great job with our basement water challenges. They were prompt, professional, organized and respectful. The team of 2 was so good that we have asked for them to continue working with us over the next several days as the "dry out" process is completed. We highly recommend Servpro.
The workers were on time for the appointment. They were efficient and explained just how they would carry out their plans to abate the mold. They were professional in their duties and they cleaned up completely. Both were very pleasant in their dealings with me. Five stars for sure!!
Would highly recommend Servpro of Amherst-Clarence! They did an excellent job in removing flood water, hauling away affected items and cleaning/disinfecting all areas. Staff was courteous, professional and actually fun to work with. Office was very responsive and easy to work with A+ all around.
On December 1st of 2022, a storm knocked out my power and thus my sump pump, and my basement flooded. My insurance company said I could call whomever I wished but I wanted Servpro because they helped with a similar incident previously. They came out the next day and got right to work, saving even the lowest parts of wallboard, using microbial on everything, and drying everything out. Very impressive. Forward to now. Another insurance company wants me to prove what work was completed and show a receipt for that work, as well. Checking my records, I was unable to find either. I called Servpro, spoke to Tawnji, and explained what I needed. Within 10 minutes-TEN MINUTES-my email buzzed and I had everything I needed, down to the smallest detail. This company is wonderful and I highly recommend them
What a relief! Ryan and Justin did an amazing job cleaning up after a plumbing leak. Quick, professional, clean - everything you could ask for. Thank you!
