Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Reno East we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
ServPro did the mitigation work for water damage on our hardwood floor. Layton's team of Alex, Jerry and Kenny did an excellent job. They were very professional, thorough, courteous and kept in touch frequently. Our first contact with ServPro, Operations Manager Eric Kirby, was also excellent. His explanation of the process was easy to understand and he made us feel like we were in good hands. Hopefully, we will never again need such a service, but if we did, we would call on them again.
Exceptional service from start to finish. I want to specifically mention Trey, Alex, Paul and Kirby for all they did for me. This process could not have been easier and their customer service was outstanding.
Trey and his team were amazing. It was a relief to have someone working on my home that was understanding, responsive and solution oriented. Kirby and Peter were of great help also supporting and facilitating solutions. I really appreciate everything they did for us. This is a great team and I highly recommend them.
Exceptional Service That Restored More Than Just Our Home – Servpro Exceeded Every Expectation! Servpro handled the fire restoration of our home. What started as a devastating and overwhelming experience turned into one of the most positive service interactions I’ve ever had, thanks to their truly outstanding team, and specifically Ryan and Austin’s leadership throughout the whole process. From the very first call, their customer service was top-notch. The GM personally responded immediately with compassion and clarity, walking us through every step of the process so we never felt lost or alone. The staff were incredibly knowledgeable, patiently answering what felt like a hundred detailed questions about the restoration timeline, air quality, material safety, and long-term prevention. No question was too small or too technical—they explained everything thoroughly and honestly, which gave us tremendous peace of mind during an incredibly stressful time. What truly set Servpro apart was their genuine empathy and emotional support. They understood this wasn’t just about fixing physical damage; it was about helping us reclaim our sense of home and security. The team consistently showed kindness, checked in on how we were doing, and offered reassurance that made a taxing, emotional ordeal far more bearable. Their professionalism was impeccable—every interaction was respectful, organized, and efficient, yet never cold or impersonal. Ryan especially, went over and beyond with everything, he was a true joy to work with. I was pregnant at the time, and the team went far above and beyond the scope of their job to support us. When it came time to return to our home, they didn’t just complete the restoration and leave. They actually helped us unpack boxes and get settled back in, making sure everything was safe and comfortable for our family. They truly cared and were willing to do whatever they could to make the transition smoother. Servpro didn’t just restore our house—they helped restore our lives. If you’re facing fire, water, or any disaster damage, don’t hesitate for a second. Call Servpro. You’ll get expert craftsmanship, unmatched professionalism, and a team that treats you like family. We are forever grateful! Thank you, Servpro—you are the gold standard! 🙏
Kirby and Trey were extremely helpful, professional, and easy to work with. They communicated clearly, and handled everything with care and attention to detail. Their work was efficient, thorough, and high quality. I really appreciated their friendly attitude and the respect they showed for my home. Highly recommend!
Ryan B. Was great. Very knowledgeable and helpful. Very personable and eased us through a stressful situation.
We had some flooding & water damage to our home & I couldn’t be happier with the work that Ryan & Paul did. They came out super quick & explained everything in depth. They were also extremely clean! 10/10 would recommend them every single time.
Andrew and his team at Service Masters were incredible to work with, truly top notch. They were timely, professional, and clear in their communication every step of the way. During a remediation period, they helped ease both my concerns and my client’s, which made a big difference. We identified the issue prior to listing a home, and thanks to their efficiency, it was fully cleaned up and tested before going to market. That preparation made the transaction smooth and helped eliminate concerns for both sides moving forward. I highly recommend Andrew and his team at Service Masters. They were an absolute pleasure to work with.
Servpro team was outstanding! Their knowledge, trustworthiness and efforts to eliminate the damages were, to me, invaluable. Special thanks to Kirby, Trey and Josh!
