SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Reno East
Our Google Reviews
(775) 430-3842
4.9
(68 reviews)

Service Areas

Reno, NV | Sparks, NV | Hidden Valley, NV | Mira Loma, NV | Virginia City, NV | Silver Springs, NV | Fernley, NV | Stateline, NV | Yerington, NV

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

ServPro did the mitigation work for water damage on our hardwood floor. Layton's team of Alex, Jerry and Kenny did an excellent job. They were very professional, thorough, courteous and kept in touch frequently. Our first contact with ServPro, Operations Manager Eric Kirby, was also excellent. His explanation of the process was easy to understand and he made us feel like we were in good hands. Hopefully, we will never again need such a service, but if we did, we would call on them again.

Mark Gilstrap

Exceptional service from start to finish. I want to specifically mention Trey, Alex, Paul and Kirby for all they did for me. This process could not have been easier and their customer service was outstanding.

Peggy Edmonson

Trey and his team were amazing. It was a relief to have someone working on my home that was understanding, responsive and solution oriented. Kirby and Peter were of great help also supporting and facilitating solutions. I really appreciate everything they did for us. This is a great team and I highly recommend them.

Vicky Kolar

Exceptional Service That Restored More Than Just Our Home – Servpro Exceeded Every Expectation! Servpro handled the fire restoration of our home. What started as a devastating and overwhelming experience turned into one of the most positive service interactions I’ve ever had, thanks to their truly outstanding team, and specifically Ryan and Austin’s leadership throughout the whole process. From the very first call, their customer service was top-notch. The GM personally responded immediately with compassion and clarity, walking us through every step of the process so we never felt lost or alone. The staff were incredibly knowledgeable, patiently answering what felt like a hundred detailed questions about the restoration timeline, air quality, material safety, and long-term prevention. No question was too small or too technical—they explained everything thoroughly and honestly, which gave us tremendous peace of mind during an incredibly stressful time. What truly set Servpro apart was their genuine empathy and emotional support. They understood this wasn’t just about fixing physical damage; it was about helping us reclaim our sense of home and security. The team consistently showed kindness, checked in on how we were doing, and offered reassurance that made a taxing, emotional ordeal far more bearable. Their professionalism was impeccable—every interaction was respectful, organized, and efficient, yet never cold or impersonal. Ryan especially, went over and beyond with everything, he was a true joy to work with. I was pregnant at the time, and the team went far above and beyond the scope of their job to support us. When it came time to return to our home, they didn’t just complete the restoration and leave. They actually helped us unpack boxes and get settled back in, making sure everything was safe and comfortable for our family. They truly cared and were willing to do whatever they could to make the transition smoother. Servpro didn’t just restore our house—they helped restore our lives. If you’re facing fire, water, or any disaster damage, don’t hesitate for a second. Call Servpro. You’ll get expert craftsmanship, unmatched professionalism, and a team that treats you like family. We are forever grateful! Thank you, Servpro—you are the gold standard! 🙏

Rachelle Atherton

Kirby and Trey were extremely helpful, professional, and easy to work with. They communicated clearly, and handled everything with care and attention to detail. Their work was efficient, thorough, and high quality. I really appreciated their friendly attitude and the respect they showed for my home. Highly recommend!

Scarlett S

Ryan B. Was great. Very knowledgeable and helpful. Very personable and eased us through a stressful situation.

Marci Baldry

We had some flooding & water damage to our home & I couldn’t be happier with the work that Ryan & Paul did. They came out super quick & explained everything in depth. They were also extremely clean! 10/10 would recommend them every single time.

Claire McEwan

Andrew and his team at Service Masters were incredible to work with, truly top notch. They were timely, professional, and clear in their communication every step of the way. During a remediation period, they helped ease both my concerns and my client’s, which made a big difference. We identified the issue prior to listing a home, and thanks to their efficiency, it was fully cleaned up and tested before going to market. That preparation made the transaction smooth and helped eliminate concerns for both sides moving forward. I highly recommend Andrew and his team at Service Masters. They were an absolute pleasure to work with.

Brittany Pirtle

Servpro team was outstanding! Their knowledge, trustworthiness and efforts to eliminate the damages were, to me, invaluable. Special thanks to Kirby, Trey and Josh!

Mary

About Us

SERVPRO of Reno East understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Reno East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Reno East can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Reno East.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Christian A. Isaacson, Winder Buchanan
Christian A. Isaacson, Winder Buchanan
Owners of SERVPRO of Reno East

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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