Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Wilkes and Alleghany Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I had water damage in my downstairs den and called Servpro as they came highly recommended.. Alex and his team arrived promptly to take care of the damage. They removed the water, the damaged carpet and dry wall and ensured the affected areas were dry enough to begin the renovation. They were timely, professional, and did great work. Travis managed the renovation and was also timely and professional. He looked over what was needed, made recommendations, put me in touch with carpet professionals, scheduled the work and stayed on top of the details. When an issue arose that needed immediate attention, Travis walked me through next steps, followed up and ensured that the job was completed on time, on budget, and with beautiful results. Great team to work with !
We had a flood in our home and received Amazing Service from the girls in the office , the Restoration, Dry out crew, and the Rebuild crews! Victor was Awesome and went out of his way to ensure everything was done right with the Restoration and Rick T. did an exceptional job on our Rebuild. They follow up and make sure everything is done correctly. They are extremely professional and always call you back when you have questions. They do what they say they are gonna do and show up when they say they’re gonna show up. We were very impressed! We thank them all for such an extraordinary job. Thank you all so much and we will highly recommend all of you if given the opportunity.
Had a flooded basement. SERVPRI was on scene and working in a couple hours from initial call. The supervisor Jonathan L. was the epitome of professionalism. Kept me informed every step of the way. Entire crew worked efficiently. Highly recommend SERVPRO.
We recently had our main water line filter burst and had extensive water damage in our lower living area. Ayden and Lilly were outstanding and kept us informed all along the way. They exceeded our expectations and we couldn't have asked for a better team to help us though this. Would use them again without hesitation.
Jesus Perez and Connor Grayum came to our aid the Friday before Easter…after hours! Throughout the entire experience, despite being a holiday weekend, they stayed in constant contact with us. Despite the mess they were dealing with, they answered call and texts, and maintained the utmost professionalism! While I hope I do not have another home disaster, Servpro will be the first I call if I need them! Thanks guys for the awesome work!
Ayden and. Lily Wowed me totally! What good work ethic they have ! And Dependable! They are hard workers and get the job done!😁 Communication was seamles….I recommend ServPro to everyone I meet!,,
Serv-pro, Jerry King and his team were awesome. If you need work done, they are the people to get. Don't look any further. We have a vacation home in Piney Creek and b/c of many situations, I had not been there for months. My husband had been. When someone finally went in, the bottom floor was flooded from the hot water heater and pipes. Jerry King and his team was hired to "fix" it. They did a superb job. I had more surgeries and still have not been able to get up there, I can't drive and live 6 hours away in SC. Knowing the situation, Jerry still worked with me to keep me informed. Not only that but he often offered to go beyond what might be expected. He did everything to make this horror better. I was very pleased with the professionalism and kindness shown to me esp. since my husband died and I was left to do it all on my own. Hopefully I won't have to, but if need be I will not hesitate to use them again.
They came in and done good we're all they got it cleaned real good and then the second crew came in and painted and they done a good job
Jerry and team did a great job with flooring, very friendly to work with.
