Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Wilkes and Alleghany Counties is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
I had water damage in my downstairs den and called Servpro as they came highly recommended.. Alex and his team arrived promptly to take care of the damage. They removed the water, the damaged carpet and dry wall and ensured the affected areas were dry enough to begin the renovation. They were timely, professional, and did great work. Travis managed the renovation and was also timely and professional. He looked over what was needed, made recommendations, put me in touch with carpet professionals, scheduled the work and stayed on top of the details. When an issue arose that needed immediate attention, Travis walked me through next steps, followed up and ensured that the job was completed on time, on budget, and with beautiful results. Great team to work with !
We had a flood in our home and received Amazing Service from the girls in the office , the Restoration, Dry out crew, and the Rebuild crews! Victor was Awesome and went out of his way to ensure everything was done right with the Restoration and Rick T. did an exceptional job on our Rebuild. They follow up and make sure everything is done correctly. They are extremely professional and always call you back when you have questions. They do what they say they are gonna do and show up when they say they’re gonna show up. We were very impressed! We thank them all for such an extraordinary job. Thank you all so much and we will highly recommend all of you if given the opportunity.
Had a flooded basement. SERVPRI was on scene and working in a couple hours from initial call. The supervisor Jonathan L. was the epitome of professionalism. Kept me informed every step of the way. Entire crew worked efficiently. Highly recommend SERVPRO.
We recently had our main water line filter burst and had extensive water damage in our lower living area. Ayden and Lilly were outstanding and kept us informed all along the way. They exceeded our expectations and we couldn't have asked for a better team to help us though this. Would use them again without hesitation.
Jesus Perez and Connor Grayum came to our aid the Friday before Easter…after hours! Throughout the entire experience, despite being a holiday weekend, they stayed in constant contact with us. Despite the mess they were dealing with, they answered call and texts, and maintained the utmost professionalism! While I hope I do not have another home disaster, Servpro will be the first I call if I need them! Thanks guys for the awesome work!
Ayden and. Lily Wowed me totally! What good work ethic they have ! And Dependable! They are hard workers and get the job done!😁 Communication was seamles….I recommend ServPro to everyone I meet!,,
Serv-pro, Jerry King and his team were awesome. If you need work done, they are the people to get. Don't look any further. We have a vacation home in Piney Creek and b/c of many situations, I had not been there for months. My husband had been. When someone finally went in, the bottom floor was flooded from the hot water heater and pipes. Jerry King and his team was hired to "fix" it. They did a superb job. I had more surgeries and still have not been able to get up there, I can't drive and live 6 hours away in SC. Knowing the situation, Jerry still worked with me to keep me informed. Not only that but he often offered to go beyond what might be expected. He did everything to make this horror better. I was very pleased with the professionalism and kindness shown to me esp. since my husband died and I was left to do it all on my own. Hopefully I won't have to, but if need be I will not hesitate to use them again.
They came in and done good we're all they got it cleaned real good and then the second crew came in and painted and they done a good job
Jerry and team did a great job with flooring, very friendly to work with.
