
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Servpro is by far one of the best companies I have ever had to work with. Jose is 100% dedicated to the work of helping others in their time of need. Jose updated me daily on his progress Including correspondence with our insurance company. If you ever find yourself in a flood or fire situation Servpro should be your first call. Highly recommend!
SERVPRO, led by Carlos, did a quick and thorough job of scoping our damage and planning the necessary mitigation.
James and Isabel and their entire contents crew were amazing. We were on the tail end of a 2 month ordeal dealing with water damage. Our carpet needed replacing and James’ crew moved the furniture out with care and diligence. Further, when we finally had the work completed, they were flexible enough to move our furniture return date up from Monday to Saturday, allowing us back into our home on the weekend. With 3 kids living in chaos the last couple of months, those extra two nights to get ready for the school week will have been invaluable. Thank You James, Isabel and the whole crew!
Everyone was professional, thoughtful, prompt, and courteous. I had to do nothing. The moving crew from Contents Department of Northwest Charlotte Servpro were the best!
Andrew and Brock were great to work with. Servpro came in and did a great job drying things out after our laundry room flooded. They were on time and very professional. I highly recommend their services.
ServePro has just finished a huge job for our house that flooded 15 months ago. I have had the distinct pleasure of working alongside of James in the past month. He is, without a doubt, the hardest worker, nicest, kindest and compassionate person I have ever met. He goes beyond the call of duty in everything he does. He can see through a total disaster and mess and get a plan of organization in a heartbeat. I consider myself lucky to have met James and I have definitely met a new friend. He is the BEST of the best! Carol Ann
Scarlett and Gustavo were a great team. They worked well together and both were professional, knowledgeable and courteous. They worked hard to satisfy our needs. I would definitely recommend them to family and friends. Thank you Scarlett and Gustavo.
Quick response and great work by their mitigation team.
Broderick and Andrew came out to our house within an hour of calling and immediately got fans set up for us after a freak storm that damaged our roof and caused water damage inside.
