
Water Damage Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Services We Provide


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process


Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Northwest Charlotte helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Northwest Charlotte is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Servpro is by far one of the best companies I have ever had to work with. Jose is 100% dedicated to the work of helping others in their time of need. Jose updated me daily on his progress Including correspondence with our insurance company. If you ever find yourself in a flood or fire situation Servpro should be your first call. Highly recommend!
SERVPRO, led by Carlos, did a quick and thorough job of scoping our damage and planning the necessary mitigation.
James and Isabel and their entire contents crew were amazing. We were on the tail end of a 2 month ordeal dealing with water damage. Our carpet needed replacing and James’ crew moved the furniture out with care and diligence. Further, when we finally had the work completed, they were flexible enough to move our furniture return date up from Monday to Saturday, allowing us back into our home on the weekend. With 3 kids living in chaos the last couple of months, those extra two nights to get ready for the school week will have been invaluable. Thank You James, Isabel and the whole crew!
Everyone was professional, thoughtful, prompt, and courteous. I had to do nothing. The moving crew from Contents Department of Northwest Charlotte Servpro were the best!
Andrew and Brock were great to work with. Servpro came in and did a great job drying things out after our laundry room flooded. They were on time and very professional. I highly recommend their services.
ServePro has just finished a huge job for our house that flooded 15 months ago. I have had the distinct pleasure of working alongside of James in the past month. He is, without a doubt, the hardest worker, nicest, kindest and compassionate person I have ever met. He goes beyond the call of duty in everything he does. He can see through a total disaster and mess and get a plan of organization in a heartbeat. I consider myself lucky to have met James and I have definitely met a new friend. He is the BEST of the best! Carol Ann
Scarlett and Gustavo were a great team. They worked well together and both were professional, knowledgeable and courteous. They worked hard to satisfy our needs. I would definitely recommend them to family and friends. Thank you Scarlett and Gustavo.
Quick response and great work by their mitigation team.
Broderick and Andrew came out to our house within an hour of calling and immediately got fans set up for us after a freak storm that damaged our roof and caused water damage inside.
