Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northeast Charlotte we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Jamel and Tyler will prompt, mannerly, Explained everything. Did a wonderful job. Save me from embarrassment as my doctors coming tomorrow.
Servpro of Mint Hill responded so quickly and efficiently. They took an extremely stressful and upsetting situation and made it so much easier. The staff were all exceptional.Bri and Jamie Always took time out of their busy days to explain things professionally and always managed our expectations. Again, all of the staff, even if their names are not mentioned were so courteous and provided some of the best customer service I can remember receiving…do not hesitate to bring this team into your home
ServPro did a great job. I thought I had a small problem, which was much bigger than expected. They communicated well with me, with insurance, and guided me without being pushy every step of the way. Terrence was clear and concise when explaining the process and how to move from mitigation to repair. I highly recommend!
Tyler & Jamel came through to help treat water damage in my home after a week of awful storms. Even with how busy they had to be, they were courteous and absolutely professional.
Very courteous and professional! Also they were informative the whole way through
Jamel and Tyler were great to work with. They showed up when they were supposed to and got everything done in a timely manner. Talked me through everything they did and why. Great experience.
It’s the end of business on Friday when people are usually clocking out for the day and the weekend, but I was blessed that Jamel instead of going home decided that he would come to my house to assist with my water problem. Who does that but a person who truly is in the business of helping their customers at a time that is so stressful for them. Jamel was professional, attentive, reassuring and took full control of my issue. He relieved my concerns about what’s next and I am thankful that I decided to use the services of Servpro NE Charlotte.
Jamel and Ty were excellent
Outstanding service and attention to detail by Ty and Jamel. They were punctual, communicative, responsive and comprehensive! Thank you!
