About Us
SERVPRO of Northeast Charlotte is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of North Central Mecklenburg County understands the stress and worry that comes with fire or water damage and the disruptions it causes your life, home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Central Mecklenburg County can also mitigate mold and mildew from your home or business.
Our staff is highly trained property in damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Central Mecklenburg County. The team works 24/7/365 to meet the disaster restoration needs of our customers.
If you would like to schedule service for your home or business, please call today!
We're a local family owned franchise. We started small but took every job and treated our customers with empathy, respect, and passion. Our Franchise strives for EXCELLANCE. Our IICRC-Certified restoration technicians can handle emergencies of any size or severity. Our team services the metro Mecklenburg county area. The owner, Wes Tyson was born in Charlotte and attended Charlotte Mecklenburg schools. Wes is married to Michelle Tyson and has raised there two children, Will and Leah in Charlotte.
Our Employees
Our mission is to develop a team of knowledeable professionals with compassion for people who focus on excellent service, fairness and quick response. This simple concept has driven our growth and we believe will continue to do so for years to come. Our employees are uniformed, background checked, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and our Crew Chiefs are Certified Technicians.
Our Services
Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, COVID -19 sanitization, deodorizing and much more.
We are a preferred vendor for most insurance companies. CALL NOW to schedule a FREE Estimate.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
- SCT - Subrogation Claims Training
- ECTP - Employee Certification Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- CMT - Commercial Carpet Maintenance Technician
Payment Info
The following cards are accepted:Awards
- North Carolina’s Top Rated Local® Restoration Companies Award Winner
Affiliations
- IICRC Certified Firm
- North Carolina Department of Heath and Human Services, Health Hazards Control Unit, Lead Based Paint
- BBB A+ Rating
What our
customers are saying
Jamel and Tyler will prompt, mannerly, Explained everything. Did a wonderful job. Save me from embarrassment as my doctors coming tomorrow.
Servpro of Mint Hill responded so quickly and efficiently. They took an extremely stressful and upsetting situation and made it so much easier. The staff were all exceptional.Bri and Jamie Always took time out of their busy days to explain things professionally and always managed our expectations. Again, all of the staff, even if their names are not mentioned were so courteous and provided some of the best customer service I can remember receiving…do not hesitate to bring this team into your home
ServPro did a great job. I thought I had a small problem, which was much bigger than expected. They communicated well with me, with insurance, and guided me without being pushy every step of the way. Terrence was clear and concise when explaining the process and how to move from mitigation to repair. I highly recommend!
Tyler & Jamel came through to help treat water damage in my home after a week of awful storms. Even with how busy they had to be, they were courteous and absolutely professional.
Very courteous and professional! Also they were informative the whole way through
Jamel and Tyler were great to work with. They showed up when they were supposed to and got everything done in a timely manner. Talked me through everything they did and why. Great experience.
It’s the end of business on Friday when people are usually clocking out for the day and the weekend, but I was blessed that Jamel instead of going home decided that he would come to my house to assist with my water problem. Who does that but a person who truly is in the business of helping their customers at a time that is so stressful for them. Jamel was professional, attentive, reassuring and took full control of my issue. He relieved my concerns about what’s next and I am thankful that I decided to use the services of Servpro NE Charlotte.
Jamel and Ty were excellent
Outstanding service and attention to detail by Ty and Jamel. They were punctual, communicative, responsive and comprehensive! Thank you!