SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Nantahala
Our Google Reviews
(828) 349-0707
4.7
(128 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleanup and Restoration in Franklin, NC

Exposure to biological and chemical contaminants carries serious health risks, and the longer they stay on your property, the greater the danger to everyone inside. SERVPRO of Nantahala provides fast, professional biohazard cleanup for homes and businesses across Franklin and Western North Carolina.

How Our Biohazard Cleanup Process Works

Our technicians are trained to remove and dispose of biohazard materials in full compliance with OSHA guidelines and health regulations. That includes sewage backups, bloodborne pathogens, chemical contaminants, and other hazardous materials. Every job follows strict safety protocols from containment through final sanitization.

What Biohazard Situations We Handle in Western North Carolina

We respond to a wide range of biohazard scenarios including sewage overflows, trauma and crime scene cleanup, hoarding remediation, and chemical spills. Whether the situation involves a residential property in Franklin or a commercial space in Murphy or Bryson City, our team has the training and equipment to restore it to a safe, livable condition.

Why Fast Response Matters for Biohazard Cleanup

Contaminants spread. What starts as a contained situation can compromise air quality, saturate building materials, and create long-term health hazards if cleanup is delayed. SERVPRO of Nantahala is available to respond quickly and handle the job from start to finish.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Heather and her professional crew of cleaners did an wonderful job restoring my 4 rooms affected by smoke by cleaning everything with amazing results and kept everything very organized as well. I am 100% pleased and highly recommend Serve-pro!

Sandy Godzik

Serv Pro did an outstanding job restoring my home after a lightning strike/fire. David the worksite Supervisor, oversaw the repairs and workmen. He was knowledgeable and took care of my home like it was his own. The folks in the office were available to talk with anytime I needed. I really can’t say enough good things about this company. I would HIGHLY recommend for any restorations you might need. G Harris.

G Harris

I'm pleased with my experience with Servpro! Melissa acted quickly and was at my home to assess the damage within a couple of hours. I'm very thankful for the team and their hard work! They were all friendly, too. Having my home cleaned within 2 days is amazing.

Robyn Bryson

Great experience with Servpro! So professional and easy to work with! They went above and beyond what we expected! We appreciate all the crew who worked on our home! We are beyond satisfied! We would highly recommend them! Thank you Servpro!

Judy Camp

We have used this servepro twice now. The first time was 6 years ago to completely re- roof our house, and now again to have a roof repair after a tree branch made a hole in my roof and to repair the water damage from the roof hole in our bedroom ceiling. Each time the staff have been pleasant, helpful and very accommodating to our busy schedule. Their prices are fair and reasonable (even though our insurance has been able to cover the costs). I will always call them first for any damage repair jobs from here on out. Special shout out to the Murphy satellite office!! Absolutely wonderful to work with Kyra!!

Larry

After such a devastating event at our beloved lake home, we are delighted and deeply appreciative of the quality mitigation and restoration work by Servpro. The office staff and project managers were amazing to work with, and a special shout out to Dave for his proactive communication and attention to detail throughout each stage of the restoration process. Thank you, thank you, thank you! Carol and Alan.

Carol Hemphill

Amazing work! We had a water loss and they were there within 12 hours. From the initial inspection to the water clean up to the repair. The cleaning crew made the house spotless and everything was put back in place. Next step is the construction team to get the floors repaired and walls fixed. Thanks Trevor, Chris, Shawn, Ryan, Jonathan, Kad and team!

John Hamlin

ServePro was GREAT, Especially David the PM. His team was also outstanding. Friendly, polite, cleaned up after each phase of work. kept us updated every step of the way. and after the construction team was scheduled went from picture 1 to 2 in about two weeks. the room was gutted down to block and stud walls, mold killed and removed. The best experience you could ever hope for, after a disaster.

JusticePrevails

I found ServPro to be highly reputable. They were courteous, timely, honest, and professional in all their interactions with me. Plus, the quality of their mitigation and renovation of my guest guesthouse was done with high-quality. Most importantly? They worked seamlessly with my insurance company. As a result, I strongly recommend them for your needs.

Joe Syrowik

About Us

Meet Our Team at SERVPRO of Nantahala

At SERVPRO of Nantahala, we understand the overwhelming stress and uncertainty that accompany unexpected disasters. Whether you're dealing with fire, water damage, or mold infestations, handling the cleanup on your own can feel like a daunting task. That's where we come in—our dedicated team is here to provide expert restoration services, helping you recover from water loss, fire damage, or mold issues with efficiency and care.

Since 1967, SERVPRO has been a trusted name in cleaning and restoration. Locally, SERVPRO of Nantahala proudly serves Andrews, NC, and the surrounding communities, offering comprehensive assistance after floods, storms, and other disasters. We bring extensive experience in both residential and commercial restoration, so no matter the size or type of your property, we're ready to help.

From our office in Franklin, NC, our fully equipped SERVPRO trucks are on standby, prepared to respond quickly to your home or business. We're proud to be part of the Nantahala community and are committed to helping you restore your property—and peace of mind.

John & Susan Bowles
John & Susan Bowles
Owners of SERVPRO of Nantahala

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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