Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Iredell County
Our Google Reviews
(704) 872-7466
4.9
(249 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

Liza and Servpro at great to work with! They take your tragedy and stress, and get rid of it. They make sure everything is fixed back to the way it was before!

Andrew Crews

They showed up when they said they would be here. The guys were very professional and told us what they was going to do. Did a great job

Brian Helms

I’ve had the pleasure of working with Liza Chester at SERVPRO, and she has been an incredible person to have in our corner at Fox Group Properties. Liza is someone I know I can count on when we have a property emergency or a situation that needs immediate attention. She is responsive, professional, and, most importantly, she genuinely cares about helping. I’ll never forget a situation where I reached out to Liza early on a Sunday morning about a water issue, and she immediately jumped into action. A technician was on-site shortly afterward, which made a stressful situation much easier to handle. That kind of responsiveness and commitment means a lot in the property management business. Liza is dependable, easy to work with, and always willing to help find a solution. Thank you, Liza, for always being there when we need you! Fox Group Properties really appreciates you and the SERVPRO team. I highly recommend Liza to anyone who needs someone they can trust when an emergency happens.

David Fox

Servpro worked directly with my insurance and made what was a frustrating event as easy as possible to recover from. Francisco and his team that did most of the repair work did an excellent job and were really great to work with. Anna with the cleaning service was amazing going above and beyond exceeding my expectations!

Rick Burgin

Alex and his team were wonderful! We had a water tank leak in our house and they did a great job taking care of the damage. Would highly recommend them.

Scarlett Lackey

Alex was awesome

Brian Swett

Great experience, respectful kind crew

Jennifer Summers

Working with Liza Chester is always a delight. Her customer service skills and knowledge of the industry were the lynchpin during complicated mold remediation projects. Liza comes highly recommended for any disaster mitigation, or restoration needs. - Jim Dallas, CES

Jim Dallas

I referred ServePro to one of my customers who had a skunk spray under their house. They came in removed the contaminated insulation, deodorized, replaced the insulation and installed a vapor barrier for him. Even though I didn’t have the work done, they took care of my customer and I’ll be happy to send them more referrals.

Brett Harig

About Us

Our Story

Hi, we’re Kim and Randy Williams, the new owners of SERVPRO of Iredell County!

Although we took ownership of the franchise in late 2019, we’ve operated SERVPRO franchises in neighboring counties for more than a decade. In 2009, we purchased our first SERVPRO location in Lenoir, NC. We started with only 3 employees, and it was a while before we had our first customer. But we accepted every job and treated our customers with empathy and respect.

In 2011, we were able to buy SERVPRO of Burke County, and in 2015, we purchased the two franchises in Catawba County. By 2019, when we celebrated our 10th anniversary, we had more than 60 employees serving Alexander, Burke, Caldwell, and Catawba Counties, and we have continued to grow our team.

Even though we’ve occasionally served in Iredell County in the past, we’re excited to officially expand into Statesville, Mooresville, and the surrounding areas. We bring our experiences, great customer service, and a commitment to be involved in the community.

Our employees are available 24/7/365 to meet the disaster restoration needs of Iredell County. We are here to help and make any size disaster “Like it never even happened.”

Our Employees

Our mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. We believe this focus has largely led to our success and will continue to do so for years to come.

In addition to a rigorous hiring process, we put a lot of emphasis on training—both individually and as a team. We are a Clean Trust Certified Firm through the Institute of Inspection Cleaning and Restoration Certification (IICRC), and we require all of our crew chiefs and above to be certified technicians!

All of our employees are uniformed, energetic, and ready to respond to emergencies. Because we own four additional franchises and are part of a nationwide system of qualified franchises, no damage is too large or too small for our team of SERVPRO heroes!

Our Services

We offer a wide range of services to home and business owners in Iredell County. Our local services include, but are not limited to: fire and smoke damage cleanup, water damage restoration, mold remediation, biohazard cleanup, HVAC cleaning, and much more.

We are certified as a large loss restoration team (LLRT) through SERVPRO corporate, which certifies our ability to handle large-scale disasters. For example, in the last few years, we have performed emergency cleanup and restoration services for Lees-McRae College in Banner Elk, Valley Hills Mall, South Park Mall in Charlotte, Hildebran Town Hall, and Bernhardt Furniture in Lenoir.

We have also deployed teams to clean up after natural disasters such as Superstorm Sandy, the floods of Chicago, and the devastation of our east coast by Hurricane Florence.

We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.

Our State-of-the-Art Equipment

Our top-tier team comes to each job equipped with state-of-the-art equipment. We have hundreds of units of equipment, and we are constantly expanding our inventory.

We operate an on-site textile cleaning facility, which has commercial washers, dryers, and an Esporta cleaning system (capable of restoring over 85% of items previously considered non-restorable).

We also have a warehouse for recovering items damaged by fire and smoke. This warehouse homes ultrasonic equipment, an ozone room, and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed unsalvageable!

Community Involvement

We believe it’s important to serve our community beyond our cleanup and restoration services; we encourage our employees to become involved in community activities and groups. We are active participants in community events such as the NC Fire and Safety Bowl competition, local festivals, and parades. We also support and participate in local causes that benefit schools, first responders, and charitable community organizations.

We also strive to educate our clients and customers through continuing education classes offered quarterly at no cost, as well as periodic “lunch and learns” to highlight our services.

Accreditations

We make sure that we provide the best results for our customers, so we obtained the following qualifications:

  • Lead Renovation Certified Firm
  • Clean Trust Certified Firm (IICRC)
  • NADCA member with ASCS on staff
  • NC licensed general contractors with unlimited license
  • Accredited by Better Business Bureau with no complaints on file to date
  • Large Loss Restoration Team (through SERVPRO corporate)

Randy S. & Kim A. & Austin J. Williams
Randy S. & Kim A. & Austin J. Williams
Owners of SERVPRO of Iredell County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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