SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Asheville
Our Google Reviews
1-800-SERVPRO
4.6
(258 reviews)

National Call Center

1-800-SERVPRO

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard situations require careful handling to ensure a property is cleaned and restored safely. Biological contaminants such as blood, bodily fluids, and other hazardous materials can pose health risks if they are not properly removed and sanitized. Professional cleaning helps ensure that affected areas are thoroughly disinfected and that materials exposed to contamination are handled according to established safety procedures.


Situations that may require biohazard cleaning can include unattended deaths, accidents, trauma scenes, or other incidents where potentially infectious materials are present. These environments often require specialized protective equipment, controlled cleaning methods, and proper disposal of contaminated materials to help prevent the spread of harmful pathogens.


Homes and businesses may occasionally face these difficult circumstances, and responding with care and professionalism is essential. Our trained restoration teams understand the importance of handling these situations with discretion while focusing on restoring the affected space safely.


SERVPRO of Asheville follows industry-recognized protocols and use specialized cleaning solutions and equipment to help clean, disinfect, and restore affected areas. When biohazard contamination impacts a property prompt professional cleanup can help return the environment to a safe and usable condition.

Financing is available.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

The entirety of professional services from ServPro- from tree removal to fence repair to restoration and interior installations was seamless. All documentation was submitted to my insurance with pricing fair and accurate thru the timely completion of all projects! Highly recommend and will continue to contract with them.

C Ssets

I am very happy with my experience using this company. Collin was kind and patient as he walked me through the insurance process. He also followed up with me after the completion to ensure I was satisfied with the service. I highly recommend this company!

Barbara Drum

Chance and his team do excellent work. Great communication and more than willing to address any issues. I highly recommend chance and his team!

Chaz Breedlove

Our refrigerator had a leak which caused a small section of the flooring to buckle. ServPro professionals quickly arrived, gently pulled the flooring, positioned fans and a giant dehumidifier, and in two days everything was dry. They were professional and respected our home.👍

Kimberly Ranostaj

Serv Pro restored all damage to our home both inside and structurely outside. You would never know we had an electrical fire that was caused by a direct lightning strike.

Sandy Watson

Andy and Dakota were amazing! They helped make our stressful situation much less stressful with their thoroughness and expertise. We can’t thank them and Servpro enough.

Jason B

We had 20+ broken water pipes in our basement which led to extensive damage to floors, walls, ceilings, doors, and built-in furniture. Servepro did the initial cleanup very quickly. Then the restoration people came in, worked with our insurance to devise a plan and adjusted as necessary. They assembled a crew and finished the work in less than 3 weeks. The end results are lovely. Best of all is the reassurance that they provided that they would make things right no matter what. They really delivered. If you need clean up and restoration work, I highly recommend Servepro of Asheville.

Linda Chandler

Fantastic recent experience with the roofing division of Servpro. Service provided by team led by Colin was courteous, prompt and responsive. Should we need roofing or gutter maintenance in the future Servpro will get the call.

Stephen Dewing

First we requested Servpro come for a bathroom flood. We had already had to remove drywall, flooring and vanity. This was an insurance job. They left a dehumidifier and fans and checked for mold. When they came back they rechecked for mold. I felt so assured. Then I met Chris, who explained everything to me, with names and phone numbers. My first remodel appt, I met Chance. He understood everything that had to be done and we agreed. When he arrived with his crew, I saw how experienced and respectful and talented they were. Especially his supervisor. Every issue that came up, Chance was able to work out and we were able to come up with an agreement and the work was done. Chance is very responsive, accurate and accountable and hears what you need. I would definitely request his help again if need be. I’m very grateful that he was able to make this the best experience and outcome to a horrible situation.

nicole siefert

About Us

OUR STORY

SERVPRO of Asheville has served the Asheville and surrounding community for over 17 years and understands the stress and worry that comes with a fire or water damage and the disruption it causes your life.  Having personally experienced a large fire loss I know from a customer point of view what you are experiencing and will strive to treat you with empathy and respect through this experience with your home or business.  Our team works 24/7/365 to meet the disaster restoration needs of our customers, both Residential and Commercial.

With our 30 Team members we are here to help make any size disaster “Like it never even happened.”  

OUR EMPLOYEES

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff with over 100 years of industry and franchise experience is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Asheville. 

OUR SERVICES


SERVPRO of Asheville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage within our Mitigation Services and Construction Services Divisions. SERVPRO of Asheville can also mitigate mold and mildew from your home or business.  
If you would like to schedule service for your home or business, please call today!



OUR STATE of THE ART EQIUPMENT & FACILITY

We have a conditioned warehouse and secure storage facility for contents and recovering damaged items from fire/smoke and water damage. We also have an on site cleaning operation with ultrasonic equipment, an ozone room and textile/Esporta cleaning systems to properly clean contents and clothing. The ultrasonic and contents production line allows us to clean items that previously would have been claimed unsalvageable!  Our Construction Services Division utilizes the Matterport scanning system to support the quick and accurate scoping for reconstruction projects of any size. 

 
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Gregory A. & Mary P. Wolljung
Gregory A. & Mary P. Wolljung
Owners of SERVPRO of Asheville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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