Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Jackson and Madison County
Our Google Reviews
(601) 353-2286
5.0
(584 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Jackson and Madison County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Had some blood damage during Blake came over and talked to me. They’re really good at their job and I Matter very professional.

jesse blackwell

Servpro is awesome. They have helped me twice with drying water damage. They are responsive and went to check on the water moisture level daily. Their prices are fair and much cheaper than Restoration One.

Hadar F

We had several ServPro crews come to our house to help but Devin, Kevin and William were hands down the best. They arrived on time, very knowledgeable, had great communication, and answered all my questions. They didn’t make me feel like I was bothering them when I asked a million questions. They worked late on Friday and still had a great attitude when most might be aggravated that they were working so late on a Friday.

Melissa Harvison

Cannot say enough good things about this ServPro's team and service. From the first phone call to ServPro until they finished, they did great work, were professional and kind, communicated well. I could go on and on. They were simply amazing. Highly recommend them!!!

DeAnn

Great company. We had a major leak from our AC unit in our attic that flooded into our bedroom. They were out after one phone call in under an hour and got right on it. Very professional and got it all dried out in under 2 days. Many thanks to Steven and Landon who were the service team.

Allen Sheely

Excellent company! Tevin and William arrived shortly after calling, and were very professional, knowledgeable, and worked quickly to assess water damage and set up equipment to dry. Would recommend 100%

rebecca

Jeremy was professional, communicative, and on time. I appreciated the hard work and would use again.

Josh Querin

Having had a bad experience with a different Servpro, I was hesitant to use this company but this group of folks were way beyond my expectations. From our project manager Corey to our crew chief Cooper…. The professionalism was amazing. Everything went perfect. The young men in the crew-Devin, Hayden and Logan were extremely hardworking and courteous. They all realized that we were stressed beyond belief with the flood and did everything to assure us that they were on top of our flood clean up. They have also been very helpful with providing documents and pictures for our insurance. I strongly recommend this company. Good job, guys!! Thank you

Jodi Sorrels

Tevin and Jared have been amazing and I love them BOTH! Each of them have helped me through a VERY difficult process and they've hugged me when they thought I'd dissolve in tears. It's not just these two but EVERY member of the SERVPRO team! They've been responsive, alerted me to any schedule change and always have communicated with my insurance.......I'd recommend this service to ANYONE!

Laurene Lahr

About Us

Here to Help® When You Need Us Most

Disasters don’t wait for a convenient time—and neither do we. Whether it’s water, fire, or storm damage, SERVPRO of Jackson and SERVPRO of Madison County is ready to respond 24/7. We act fast to help minimize disruption and begin the restoration process immediately, no matter the size or scope of the loss.

Specialists in Restoration and Cleanup

Our team is your local expert in restoring both residential and commercial properties affected by fire, smoke, or water damage. We also handle mold remediation, biohazard cleanup, and even crime scene cleanup with care and professionalism. Whatever the situation, we’re equipped to restore your property and peace of mind.

Trained. Trusted. Local.

Our highly trained technicians receive ongoing education through SERVPRO’s corporate training programs and hold industry certifications from the IICRC. Backed by a nationwide network of SERVPRO franchises, we combine local care with national support—ensuring help is always within reach.

Reach Out Anytime

If your home or business experiences property damage, don't wait. Call SERVPRO of Jackson and SERVPRO of Madison County for reliable, round-the-clock restoration services.

SERVPRO® — Trusted Since 1967

John R. & Gisele P. Hansbrough
John R. & Gisele P. Hansbrough
Owners of SERVPRO of Jackson and Madison County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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