SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Minnetonka, St. Louis Park, Golden Valley
Our Google Reviews
(952) 473-4837
4.7
(230 reviews)

Service Areas

Minnetonka, MN | Groveland, MN | Golden Valley, MN | St Louis Park, MN | St. Louis Park, MN | Hopkins, MN | Wolfe Park, MN

Why Choose SERVPRO for Biohazard Cleaning Services?

Bio-threats can often be among the most traumatic and stressful situations for residential and commercial property owners, especially considering how dangerous many of these scenarios can be for exposed individuals. We heavily train for all facets of biohazardous recovery, obtaining certifications and training through both the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Bio Recovery Association (ABRA.) With continued educational coursework and training through OSHA, our biohazard recovery specialists are among the most qualified and prepared of our team.

While situations like animal infestations, drug labs, and hoarding might be common throughout our region, we have specialists capable of also handling the cleanup and recovery of traumas, deaths, crime scenes, chemical spills, sewage, and other pathogenic threats. From the warehouses and commercial districts of Saint Paul and Minneapolis to more rural communities like Hopkins, our professionals can make any biohazard effects “Like it never even happened.”

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We had an excellent experience with the SERVPRO of Minnetonka team—Kimon, Owen, and Armondo. They truly went above and beyond throughout the entire process. Their communication was outstanding, keeping us informed every step of the way and making a stressful situation much easier to navigate. They were incredibly patient and kind with our kids and pets, taking the time to answer questions and explain the equipment they were using, which our kids found fascinating. After the plumber repaired the pipe, they also took the time to walk through the house with me and test all of the water spigots to make sure everything was working properly. That extra attention to detail and willingness to go the extra mile really stood out. I highly recommend Kimon, Owen, Armondo, and the entire SERVPRO of Minnetonka team. Their professionalism, patience, and excellent customer service made a difficult situation much less stressful.

Tracie Boyd

Curtis Nelson and his team were great. Highly recommended

Kendra Brown

Carlos, Luis, and Miguel were professional and helpful! My husband was out of town and Carlos did a great job of explaining things to me and communicating with my husband.

Claire Lee

Curtis and the crew did a great job with our water intrusion issue. Prompt, professional and very knowledgeable of the needs we had

Resident Manager

Servpro was super responsive and easy to work with with some water damage that they took care of for us

Tyler Grubb

From start to finish, the Minnetonka Servpro team were fantastic. Within an hour of our call, they were over with dehumidifiers and fans to mitigate the water damage. During demo and clean-up, Curtis and Hecter went above and beyond. They were prompt, thorough and so kind. We appreciate the service and support we received.

Emily Johnson

Servpro is very efficient and easy to work with. Rachel and another person came out right away and set up equipment to dry out our damaged area on the weekend. Carlos, Louis, and Misael came on Monday and checked the areas and took some of the equipment than came back on Tuesday to get the remainder of equipment Great crew and easy to work with.

Sue Malafa

Carlos and Louis were excellent. They guided us through the process, communicated very well and went the extra mile to ensure we were completely satisfied. I highly recommend them

Gene Leutzinger

I can’t say enough good things about Tom E and the help he provided during a really stressful time in my home. After dealing with unexpected water damage, I felt overwhelmed, but Tom stepped in and immediately put me at ease. He was professional, knowledgeable, and incredibly responsive from start to finish. Tom took the time to thoroughly assess the situation, clearly explain what needed to be done, and walk me through the entire process. His attention to detail and commitment to doing the job right really stood out. Not only did he handle the damage efficiently, but he also made sure everything was cleaned up and restored properly. What impressed me most was how much he genuinely cared—he treated my home as if it were his own. I truly appreciated his honesty, reliability, and the peace of mind he brought to a difficult situation. I would highly recommend Tom E to anyone dealing with water damage or needing restoration services. You’ll be in great hands.

Megan Murphy

About Us

Our Story

SERVPRO of Minnetonka has been serving the Twin Cities area since 1987 when Dave and Sheri Honn opened what was then the first SERVPRO in the state of Minnesota.  In 2014 Sheri Honn sold the business to its current owner, Scott Clemente who has been running the business since then.  Our values state that above all else, we help our customers.  We currently have a trained and certified staff of over 30 people whose main focus is helping our customers in their time of need when their home or business has suffered water, fire, smoke or mold damage.

Commitment to Our Community

The owner of SERVPRO of Minnetonka, Scott Clemente, has been living in the Minneapolis area for the past 10 years with his wife Liz who was born and raised in Eden Prairie, MN.  Our goal is to make the communities in which we live better places.  We do this through our business as a disaster restoration and repair company, but more importantly by supporting our local communities.  In the past we have partnered with local fire departments to educate the public on fire safety, we have conducted blood drives in partnership with the Red Cross, and we are active members of several Chambers of Commerce.  In addition, our employees regularly volunteer their time for organizations such as Feed My Staving Children and local food pantries. 

Commitment to Our Customers

We make the following promises to each and every customer we serve:

  1. Quick response time. When you need us, you need us fast!  We typically arrive at a customer's door within an hour of them calling us.
  2. Clear communication throughout the process
  3. Quality work done by trained professionals

Trained Employees

Our crew leads are certified by the IICRC in the various aspects of disaster mitigation, including fire, water and mold.  In addition, all of our employees are background checked on an annual basis. 

We believe a stable workforce enables us to offer a higher level of service to our customers. We invest heavily in our team with training and full benefit packages for all full-time employees.  We have a culture of “work hard and do right by the customer” and feel that our average employee tenure of over 4 years reflects that!

Full Service

We are a full-service company and regularly produce both residential and large complex commercial projects.  In addition, as a licensed general contractor, we have the ability to perform full rebuild services after the mitigation is done.  We can truly make it "Like it never even happened."

Scott Clemente
Scott Clemente
Owner of SERVPRO of Minnetonka, St. Louis Park, Golden Valley

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test