
About Us
SERVPRO of Minnetonka, St. Louis Park, Golden Valley is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Our Story
SERVPRO of Minnetonka has been serving the Twin Cities area since 1987 when Dave and Sheri Honn opened what was then the first SERVPRO in the state of Minnesota. In 2014 Sheri Honn sold the business to its current owner, Scott Clemente who has been running the business since then. Our values state that above all else, we help our customers. We currently have a trained and certified staff of over 30 people whose main focus is helping our customers in their time of need when their home or business has suffered water, fire, smoke or mold damage.
Commitment to Our Community
The owner of SERVPRO of Minnetonka, Scott Clemente, has been living in the Minneapolis area for the past 10 years with his wife Liz who was born and raised in Eden Prairie, MN. Our goal is to make the communities in which we live better places. We do this through our business as a disaster restoration and repair company, but more importantly by supporting our local communities. In the past we have partnered with local fire departments to educate the public on fire safety, we have conducted blood drives in partnership with the Red Cross, and we are active members of several Chambers of Commerce. In addition, our employees regularly volunteer their time for organizations such as Feed My Staving Children and local food pantries.
Commitment to Our Customers
We make the following promises to each and every customer we serve:
- Quick response time. When you need us, you need us fast! We typically arrive at a customer's door within an hour of them calling us.
- Clear communication throughout the process
- Quality work done by trained professionals
Trained Employees
Our crew leads are certified by the IICRC in the various aspects of disaster mitigation, including fire, water and mold. In addition, all of our employees are background checked on an annual basis.
We believe a stable workforce enables us to offer a higher level of service to our customers. We invest heavily in our team with training and full benefit packages for all full-time employees. We have a culture of “work hard and do right by the customer” and feel that our average employee tenure of over 4 years reflects that!
Full Service
We are a full-service company and regularly produce both residential and large complex commercial projects. In addition, as a licensed general contractor, we have the ability to perform full rebuild services after the mitigation is done. We can truly make it "Like it never even happened."
Service Area
Certifications
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- CMR - Council-certified Microbial Remediator
- RRRP - Lead-Based Paint Activities and Renovation
- SCT - Subrogation Claims Training
Licenses
Payment Info
The following cards are accepted:Awards
- SERVPRO Top 100 Franchise
- Storm Team Rookie of the Year
- MASMS- Vendor Partner of the year
- SERVPRO Top 100 Franchise
- SERVPRO Storm Team Rookie of the Year
Affiliations
- Minnesota Multi Housing Association
- Community Associations Institute
- Building Owners and Managers Association
- People Serving People
- Hearts for Homes
- Minnesota Educational Facilities Management Professionals Association
- Institute of Inspection, Cleaning and Restoration Certification
- Institute of Real Estate Management
What our
customers are saying
We had an excellent experience with the SERVPRO of Minnetonka team—Kimon, Owen, and Armondo. They truly went above and beyond throughout the entire process. Their communication was outstanding, keeping us informed every step of the way and making a stressful situation much easier to navigate. They were incredibly patient and kind with our kids and pets, taking the time to answer questions and explain the equipment they were using, which our kids found fascinating. After the plumber repaired the pipe, they also took the time to walk through the house with me and test all of the water spigots to make sure everything was working properly. That extra attention to detail and willingness to go the extra mile really stood out. I highly recommend Kimon, Owen, Armondo, and the entire SERVPRO of Minnetonka team. Their professionalism, patience, and excellent customer service made a difficult situation much less stressful.
Curtis Nelson and his team were great. Highly recommended
Carlos, Luis, and Miguel were professional and helpful! My husband was out of town and Carlos did a great job of explaining things to me and communicating with my husband.
Curtis and the crew did a great job with our water intrusion issue. Prompt, professional and very knowledgeable of the needs we had
Servpro was super responsive and easy to work with with some water damage that they took care of for us
From start to finish, the Minnetonka Servpro team were fantastic. Within an hour of our call, they were over with dehumidifiers and fans to mitigate the water damage. During demo and clean-up, Curtis and Hecter went above and beyond. They were prompt, thorough and so kind. We appreciate the service and support we received.
Servpro is very efficient and easy to work with. Rachel and another person came out right away and set up equipment to dry out our damaged area on the weekend. Carlos, Louis, and Misael came on Monday and checked the areas and took some of the equipment than came back on Tuesday to get the remainder of equipment Great crew and easy to work with.
Carlos and Louis were excellent. They guided us through the process, communicated very well and went the extra mile to ensure we were completely satisfied. I highly recommend them
I can’t say enough good things about Tom E and the help he provided during a really stressful time in my home. After dealing with unexpected water damage, I felt overwhelmed, but Tom stepped in and immediately put me at ease. He was professional, knowledgeable, and incredibly responsive from start to finish. Tom took the time to thoroughly assess the situation, clearly explain what needed to be done, and walk me through the entire process. His attention to detail and commitment to doing the job right really stood out. Not only did he handle the damage efficiently, but he also made sure everything was cleaned up and restored properly. What impressed me most was how much he genuinely cared—he treated my home as if it were his own. I truly appreciated his honesty, reliability, and the peace of mind he brought to a difficult situation. I would highly recommend Tom E to anyone dealing with water damage or needing restoration services. You’ll be in great hands.