A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Downtown Minneapolis / Team Hickman
Our Google Reviews
(612) 346-0734
5.0
(35 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

This team did a great job helping us out when so many people in our area were affected by flooding. They worked quickly to get our house cleared out of water-damaged items and get our basement dried out. Everyone on the team was polite and friendly while doing their jobs. They also did an excellent job with communication. I'd like to especially point out the great work by Dylan, Elijah, Robert, Jordan, and Justin. I hope I haven't left anyone out because they all did a fantastic job.

Tamara Palumbo

Joe, Kevin, Ever and team worked late hours getting our basement flooring and trim removed and everything drying. We appreciate their hard work, communication and professionalism while helping us recover after an unfortunate event.

Necia Peters

Deveon showed up quickly after we called and worked efficiently to get our carpet dried out. Joe Kevin also came and helped with getting all the air movers and dehumidifiers in place to keep the water in our basement from moving into the sheet rock from what had already been done. Appreciate their quick and efficient service!

Jill Hecht

Responsive, honest, and very helpful. Highly recommend. Specially want to thank Josiah for all his help. Much appreciated 👏

Hannah Deryn

I can’t remember exactly, but I think a man’s name was Joe Kevin Romero, or something like that. He was a great talker, professional, pretty knowledgeable. The team overall was really pretty great. I’d give them an A-based on the hours, the different modes of work, the professionalism, the efficiency, the thoroughness, and the results. Great job guys! We will pray for no mold and proceed with reconstruction (but very minimal, this place will flood again!!…it’s so traumatic.). Thank you ServPro!

Kelly Craig

Hunter was great in his inspection!

Monica Richmond

The Hickman team was called down to help the central Iowa area to help after a big storm. They were extremely accommodating helpful and friendly. It obviously be a frustrating situation for my household they were easily a bright spot. From getting ahold of them at almost any time, to scheduling. All of them were tactful in answering questions and giving recommendations. I needed to rent equipment from them. It was easy, extremely helpful, and swift. I thought it’d be days but it was only one. They were not trying to extend the rental. I told them what I wanted and they made sure everything I wanted dry was dry. I would recommend them to anybody.

Robert Fouts

Did a great job. Quick and friendly. Respectful of property

Briana Bairey

The team did a great job on short notice after a major flood happened in the area. So many houses were affected and they made it out to ours in less than a week. They got everything out of the basement, mopped, and sanitized very quickly and were careful with all our things we wanted to keep. We would definitely recommend them to anyone!

Lucas

About Us

At SERVPRO of Downtown and Minneapolis NW, we provide peace to our clients in the most stressful times.

SERVPRO of Downtown and Minneapolis NW comprises a dedicated team of professionals committed to serving our customers with care and excellence. Whether assisting homeowners impacted by natural disasters like floods or addressing the aftermath of man-made incidents such as sump pump failures, we deliver prompt responses, top-notch service, and clear communication throughout the cleanup and restoration phases. Recognizing the distress caused by fire, water, or mold damage, we strive to minimize disruptions to your life and swiftly restore your home or business to its pre-loss condition “like it never even happened.” Our objective is simple: to make the recovery process as seamless as possible for our clients.

SERVPRO of Downtown and Minneapolis NW specializes in cleaning and restoring residential and commercial properties affected by fires, smoke, water damage, or mold infestations. Our team undergoes rigorous training in property damage restoration, ensuring they stay updated with the latest knowledge and techniques. From training at SERVPRO's corporate facility to obtaining certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC), our team is well-prepared to restore your property.

Our team members hold various certifications, including IICRC Applied Microbial Remediation, IICRC Applied Structural Drying, IICRC Water Damage Restoration, EPA Lead-Based Paint Renovation and Repair Activities, IICRC Fire & Smoke Damage Restoration Technician, IICRC Odor Control Technician, and American Red Cross First Aid/CPR/AED. Additionally, with the support of SERVPRO's nationwide network of franchises, we have the resources to handle damages of any size.

What sets SERVPRO of Downtown and Minneapolis NW apart is our in-house Construction division, which specializes in rebuilding properties to their pre-loss condition. Whether the damage is extensive or minor, you can trust us to handle the restoration process efficiently and effectively.

About Our Owner

Shaun Hickman, a lifelong Minnesotan, resides in Wright County with his wife, Valerie, and their three children, two of whom are currently employed by SERVPRO of Downtown and Minneapolis NW. Holding a Bachelor of Science degree in Business Management from St. Cloud State University, Shaun is deeply rooted in the restoration industry, boasting over 20 years of experience. He is certified in Water Damage Restoration Technician (WRT), Applied Structure Drying (ASD), Lead Renovator, and Applied Microbial Remediation Technician (AMRT). When not working, Shaun enjoys hunting and spending time with his family and friends, often partaking in winter activities like snowmobiling. Shaun's extensive background in the field underscores his commitment to excellence and punctuality, aligning with our motto of "Creating Happy Customers."

With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.

Shaun D. & Valerie J. Hickman
Shaun D. & Valerie J. Hickman
Owners of SERVPRO of Downtown Minneapolis / Team Hickman

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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