SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Downtown Minneapolis / Team Hickman
Our Google Reviews
(612) 346-0734
5.0
(35 reviews)

Service Areas

Downtown Minneapolis, MN | Minneapolis, MN

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

This team did a great job helping us out when so many people in our area were affected by flooding. They worked quickly to get our house cleared out of water-damaged items and get our basement dried out. Everyone on the team was polite and friendly while doing their jobs. They also did an excellent job with communication. I'd like to especially point out the great work by Dylan, Elijah, Robert, Jordan, and Justin. I hope I haven't left anyone out because they all did a fantastic job.

Tamara Palumbo

Joe, Kevin, Ever and team worked late hours getting our basement flooring and trim removed and everything drying. We appreciate their hard work, communication and professionalism while helping us recover after an unfortunate event.

Necia Peters

Deveon showed up quickly after we called and worked efficiently to get our carpet dried out. Joe Kevin also came and helped with getting all the air movers and dehumidifiers in place to keep the water in our basement from moving into the sheet rock from what had already been done. Appreciate their quick and efficient service!

Jill Hecht

Responsive, honest, and very helpful. Highly recommend. Specially want to thank Josiah for all his help. Much appreciated 👏

Hannah Deryn

I can’t remember exactly, but I think a man’s name was Joe Kevin Romero, or something like that. He was a great talker, professional, pretty knowledgeable. The team overall was really pretty great. I’d give them an A-based on the hours, the different modes of work, the professionalism, the efficiency, the thoroughness, and the results. Great job guys! We will pray for no mold and proceed with reconstruction (but very minimal, this place will flood again!!…it’s so traumatic.). Thank you ServPro!

Kelly Craig

Hunter was great in his inspection!

Monica Richmond

The Hickman team was called down to help the central Iowa area to help after a big storm. They were extremely accommodating helpful and friendly. It obviously be a frustrating situation for my household they were easily a bright spot. From getting ahold of them at almost any time, to scheduling. All of them were tactful in answering questions and giving recommendations. I needed to rent equipment from them. It was easy, extremely helpful, and swift. I thought it’d be days but it was only one. They were not trying to extend the rental. I told them what I wanted and they made sure everything I wanted dry was dry. I would recommend them to anybody.

Robert Fouts

Did a great job. Quick and friendly. Respectful of property

Briana Bairey

The team did a great job on short notice after a major flood happened in the area. So many houses were affected and they made it out to ours in less than a week. They got everything out of the basement, mopped, and sanitized very quickly and were careful with all our things we wanted to keep. We would definitely recommend them to anyone!

Lucas

About Us

At SERVPRO of Downtown and Minneapolis NW, we provide peace to our clients in the most stressful times.

SERVPRO of Downtown and Minneapolis NW comprises a dedicated team of professionals committed to serving our customers with care and excellence. Whether assisting homeowners impacted by natural disasters like floods or addressing the aftermath of man-made incidents such as sump pump failures, we deliver prompt responses, top-notch service, and clear communication throughout the cleanup and restoration phases. Recognizing the distress caused by fire, water, or mold damage, we strive to minimize disruptions to your life and swiftly restore your home or business to its pre-loss condition “like it never even happened.” Our objective is simple: to make the recovery process as seamless as possible for our clients.

SERVPRO of Downtown and Minneapolis NW specializes in cleaning and restoring residential and commercial properties affected by fires, smoke, water damage, or mold infestations. Our team undergoes rigorous training in property damage restoration, ensuring they stay updated with the latest knowledge and techniques. From training at SERVPRO's corporate facility to obtaining certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC), our team is well-prepared to restore your property.

Our team members hold various certifications, including IICRC Applied Microbial Remediation, IICRC Applied Structural Drying, IICRC Water Damage Restoration, EPA Lead-Based Paint Renovation and Repair Activities, IICRC Fire & Smoke Damage Restoration Technician, IICRC Odor Control Technician, and American Red Cross First Aid/CPR/AED. Additionally, with the support of SERVPRO's nationwide network of franchises, we have the resources to handle damages of any size.

What sets SERVPRO of Downtown and Minneapolis NW apart is our in-house Construction division, which specializes in rebuilding properties to their pre-loss condition. Whether the damage is extensive or minor, you can trust us to handle the restoration process efficiently and effectively.

About Our Owner

Shaun Hickman, a lifelong Minnesotan, resides in Wright County with his wife, Valerie, and their three children, two of whom are currently employed by SERVPRO of Downtown and Minneapolis NW. Holding a Bachelor of Science degree in Business Management from St. Cloud State University, Shaun is deeply rooted in the restoration industry, boasting over 20 years of experience. He is certified in Water Damage Restoration Technician (WRT), Applied Structure Drying (ASD), Lead Renovator, and Applied Microbial Remediation Technician (AMRT). When not working, Shaun enjoys hunting and spending time with his family and friends, often partaking in winter activities like snowmobiling. Shaun's extensive background in the field underscores his commitment to excellence and punctuality, aligning with our motto of "Creating Happy Customers."

With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.

Shaun D. & Valerie J. Hickman
Shaun D. & Valerie J. Hickman
Owners of SERVPRO of Downtown Minneapolis / Team Hickman

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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