Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Douglas & Ottertail Counties
Our Google Reviews
(320) 219-6505
4.9
(79 reviews)

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

Hazardous Waste Services

SERVPRO offers professional hazardous material remediation services to protect occupants, workers, pets, and property while meeting applicable regulatory requirements.

Our hazardous material remediation services cover about any type of property:

  • Single‑family and multi‑unit residences 
  • Commercial and industrial facilities 
  • Healthcare, educational, and public buildings

What our
customers are saying

We recently had a roof issue and ServPro was outstanding. I recommend these guys 100% Dani their manager did an outstanding job of communication was out here immediately and her crew was led by Sam and he did an outstanding job of keeping communication at all times kept the place neat and clean if you have a roof issue these are the guys you want 100%

Jon Hicks

Gosh, I can't even begin to thank this AMAZING crew enough for all of their hard work getting my place cleaned up and working with the insurance company to figure things out. Danni, Sam, Drayden and Bennett were fantastic right from the beginning. Excellent communication each day, super friendly, and did a wonderful job with demo and keeping things as clean as possible in the process. I HIGHLY recommend Servpro!!!! Thanks everyone!!!!

K McMahon

ServPro did an outstanding job on the cleanup after our refrigerator/freezer went out causing damage to our flooring. Isaac and the team were prompt and efficient! Thank you ServPro!! Lynn Alexandria

Lynn Williamson

What a great experience from start to finish- after a storm came through I was worried we'd have trouble getting someone to come out to the house but they arrived within a couple hours. Phone calls with the office were prompt, courteous, informative and kept me updated. Dani was wonderful to work with- walked me through the process, thorough and careful with the work involved, and we got great results. Highly recommend!

Amy Keding

Thanks for the awesome job. Dani and crew were wonderful. Very prompt, professional service. Highly recommend.

Warren Smith

We contacted SERVPRO to inspect areas of water stains in our home. Ron was very professional and informative. I would highly recommend SERVPRO.

Laura Harding

Tim and Zach were on time, professional, knowledgeable and I highly recommend them. They went above and beyond my expectations.

Deborah

The hotel had a fire June 2024 in the wee hours of the morning. At approximately 6:30am that same morning, SERVPRO arrived on property, set up their command post and literally within minutes, SERVPRO trucks, vans and employees started showing up. The SERVPRO team new where they were to go and what they needed to do. It didn't stop until their job was finished approximately 3-4 weeks later. Krockett, the Supervisor of this particular project, was always in contact about what was being done. The motto of SERVPRO "Like it never even happened", rings true with our project. SERVPRO is "TOP SHELF"! I would not hesitate at all in having them assist with clean-up after a disaster. Thanks again, Trevor, Ron and the entire team in Alexandria MN.

Alexandria Hampton Inn & Suites

We had water damage at our lake cabin. They showed up the next day after we called our insurance agent. They told us throughout the project that they were there to serve us and make us happy. They did a wonderful job, in a timely manner, and we really could not be happy with the job they did.

jeanette ripley

About Us

OUR STORY

SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.

Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!

“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.”   --- Trevor Rossum

OUR TEAM

Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!

OUR SERVICES

We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.

We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”

OUR PURPOSE

"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."

OUR VALUES

CARE - Compassion, Accountability, Respect, Excellence

Trevor R. Rossum
Trevor R. Rossum
Owner of SERVPRO of Douglas & Ottertail Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test