A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Douglas & Ottertail Counties
Our Google Reviews
(320) 219-6505
4.9
(79 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We recently had a roof issue and ServPro was outstanding. I recommend these guys 100% Dani their manager did an outstanding job of communication was out here immediately and her crew was led by Sam and he did an outstanding job of keeping communication at all times kept the place neat and clean if you have a roof issue these are the guys you want 100%

Jon Hicks

Gosh, I can't even begin to thank this AMAZING crew enough for all of their hard work getting my place cleaned up and working with the insurance company to figure things out. Danni, Sam, Drayden and Bennett were fantastic right from the beginning. Excellent communication each day, super friendly, and did a wonderful job with demo and keeping things as clean as possible in the process. I HIGHLY recommend Servpro!!!! Thanks everyone!!!!

K McMahon

ServPro did an outstanding job on the cleanup after our refrigerator/freezer went out causing damage to our flooring. Isaac and the team were prompt and efficient! Thank you ServPro!! Lynn Alexandria

Lynn Williamson

What a great experience from start to finish- after a storm came through I was worried we'd have trouble getting someone to come out to the house but they arrived within a couple hours. Phone calls with the office were prompt, courteous, informative and kept me updated. Dani was wonderful to work with- walked me through the process, thorough and careful with the work involved, and we got great results. Highly recommend!

Amy Keding

Thanks for the awesome job. Dani and crew were wonderful. Very prompt, professional service. Highly recommend.

Warren Smith

We contacted SERVPRO to inspect areas of water stains in our home. Ron was very professional and informative. I would highly recommend SERVPRO.

Laura Harding

Tim and Zach were on time, professional, knowledgeable and I highly recommend them. They went above and beyond my expectations.

Deborah

The hotel had a fire June 2024 in the wee hours of the morning. At approximately 6:30am that same morning, SERVPRO arrived on property, set up their command post and literally within minutes, SERVPRO trucks, vans and employees started showing up. The SERVPRO team new where they were to go and what they needed to do. It didn't stop until their job was finished approximately 3-4 weeks later. Krockett, the Supervisor of this particular project, was always in contact about what was being done. The motto of SERVPRO "Like it never even happened", rings true with our project. SERVPRO is "TOP SHELF"! I would not hesitate at all in having them assist with clean-up after a disaster. Thanks again, Trevor, Ron and the entire team in Alexandria MN.

Alexandria Hampton Inn & Suites

We had water damage at our lake cabin. They showed up the next day after we called our insurance agent. They told us throughout the project that they were there to serve us and make us happy. They did a wonderful job, in a timely manner, and we really could not be happy with the job they did.

jeanette ripley

About Us

OUR STORY

SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.

Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!

“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.”   --- Trevor Rossum

OUR TEAM

Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!

OUR SERVICES

We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.

We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”

OUR PURPOSE

"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."

OUR VALUES

CARE - Compassion, Accountability, Respect, Excellence

Trevor R. Rossum
Trevor R. Rossum
Owner of SERVPRO of Douglas & Ottertail Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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