Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Austin & Albert Lea we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
My project manager, Keyrsten Girlinghouse did an exceptional job at handling the sewer mess in my basement. She was very knowledgeable and has great communication skills. Very kind and caring and when out of her way to make sure I was satisfied. Servpro team members were on the job within a couple of hours of my phone call to them. I commend the whole team for all of their hard work.
Dee & Cesar cleaned our empty basement to prep for floor & wall painting as part of the entire house remodeling project. They were on time and finished quicker than expected with excellent job!
Had an emergency water in the basement situation due to more than 10” rain overnight. Lani and her crew came over right away and got started. Did a great job getting rid of the water and cleaning up. Kudos!
Servpro of Austin did a wonderful job of cleaning
New customer, so far, good!
Mike Thorson responded to our water leak and damages super quickly on a late Friday night...pure awesomeness! Crew guys Matt & Dustin knew their jobs and did it with integrity & respect. All of them were considerate to our emotions in trying times. I'll put them 1st in line if anything happens in the future. Thank you Serv Pro!!!
Mike Thorson and his crew did a fantastic job with our flood clean up. Cedar River flooded on June 22nd 2024 and shortly after Mike was there and reassuring us things were going to be alright. Hard to believe how amazing these guys were. Highly recommend them.
I called for possible Mold Remediation Service yesterday, Monday 15th…Mike called me right back and met me at our Townsend house. He did a thorough evaluation and estimated the needs of the job. They came with a full crew, today, July 16th and got the job done. Very impressed with the promptness and professionalism of Mike and his team. Lani did a great job explaining the required forms and what the job entailed. I highly recommend this team for any water damage, carpet removal, etc, jobs. So I will definitely use them again! Randy Dacquel
Mike and Lani did a awesome job! Keep me in contact with all of what was going on. Very pleasant and helpful. Thanks Mike and Lani. Liz Buscher Algona iowa
