Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Southeast Grand Rapids
Our Google Reviews
(616) 977-9800
4.8
(51 reviews)

Service Areas

Grand Rapids, MI | East Grand Rapids, MI | Caledonia, MI | Kentwood, MI | Ada, MI | Cutlerville, MI | Gaines Township, MI | Forest Hills, MI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are hazardous, stressful, and require immediate professional attention. SERVPRO of Southeast Grand Rapids provides fast, reliable sewage cleanup and contaminated water restoration services for homes and businesses throughout Southeast Grand Rapids. Our certified technicians respond 24/7 with the training and equipment needed to safely clean, disinfect, and restore affected areas.

Sewage damage can result from sewer line backups, septic system failures, toilet overflows, burst or broken pipes, flooding, and storm-related water intrusion. Because sewage water contains harmful bacteria, viruses, and contaminants, proper cleanup is critical to protect both property and health.

Our Sewage Cleanup Services Include:

  • 24/7 Emergency Sewage Removal

  • Category 3 Water Extraction & Cleanup

  • Containment to Prevent Cross-Contamination

  • Cleaning, Sanitizing & Disinfecting Affected Areas

  • Odor Removal & Deodorization

  • Removal of Contaminated Materials

  • Structural Drying & Dehumidification

  • Sewage Damage Repair & Reconstruction

We follow IICRC S500 industry standards to ensure safe, thorough sewage cleanup and restoration. Our team also provides detailed documentation and works closely with insurance carriers to help streamline the claims process.

We serve residential homes, apartment complexes, commercial buildings, healthcare facilities, schools, retail spaces, and industrial properties. No matter the size or complexity of the loss, SERVPRO of Southeast Grand Rapids is the trusted local expert to handle sewage damage properly.

When sewage damage strikes, trust the team that makes it “Like it never even happened.”

SERVPRO of Southeast Grand Rapids — Here to Help® 24/7.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had William and Jordan out to our house after a pipe burst. They got here very quickly, they were both so friendly and professional. Very courteous and knowledgeable. Helped me understand every step of the way. This sounds like a cliche but 10:10 would recommend. They were awesome. I’m 100% confident in their service and the info they gave me.

Brandon Wymer

The workers Jack Denali and Hunter were very.professional and kind... appreciate them!

Sue Howard

We had a tub overflow causing significant water damage in multiple rooms and levels. I called Serve Pro SE Grand Rapids and they had someone at our home within 30 minutes to survey the situation and a crew there within an hour to minimize the damage and start the drying out process. They worked into the evening on a Friday night and checked in daily to measure progress. Their teams have been amazing, so responsive, helpful and thorough. They have also worked very well with our insurance company to make things smooth. There quick response significant limited the damage and our cost. Highly recommend them when your emergency hits.

Dan Bazuin

Had a major flood in the main level of our townhouse. ServePro responded immediately and went to work cleaning up the water. The construction side of the company took over the repairs and did an AMAZING job. Rob, Doug and the team went far above and beyond I would expect. They kept in touch constantly and I couldn’t have asked for better service. Looks like “It never even happened”.

BLAIR CRAWLEY

We had a massive water overflow after 5:00 on Friday. Servpro came over right away to set up fans and dehumidifiers. They came daily for 6 days to check on the drying process. We are so pleased with Servpro and the services provided.

Marilyn Westhouse

The Servpro team arrived at my home to clean water out of my basement. Denali, Don, Nate and Trent were very professional and friendly. They cleaned the mess up very quickly. Thank you

Joe Tietema

Jack Nite and Denali Olmo were at my home to do some removal work after some water damage. They did an excellent job. Clean and neat removal of wall board, hardwood and tile flooring.

Robert Singer

Team was consistent and kind! They were attentive to my questions.

Ellen Mishler

Denali and Jack worked as a team to safely and securely package up the contents of our cabinets so that replacement cabinets can be built and installed. These young men were exceptionally careful with our china and other cabinet contents, but moreover, they were just really nice guys. While they worked, they kept me company just chatting about all kinds of things. I hope it made the work less tedious for them. It sure made my day to chat with respectful, fun, happy people for a change. We need more of those kinds of interactions! Because of Denali and Jack I am anticipating a smooth process for the rest of this restoration project. They set the tone well.

Pat Schemmel

About Us

At SERVPRO of Southeast Grand Rapids, we understand that fire or water damage can be overwhelming, disrupting your home, business, and daily life. Our mission is to restore normalcy as quickly as possible, making it "Like it never even happened."

Specializing in the cleanup and restoration of residential and commercial properties, we handle damage caused by fire, smoke, water, mold, and mildew. No matter the size of the disaster, our team is equipped to respond swiftly and effectively.

Our highly trained professionals undergo rigorous, ongoing training at SERVPRO’s corporate training facility and hold IICRC industry certifications, ensuring expert care for your property. As part of a nationwide network of franchises, we have the resources to tackle any restoration challenge.

Need service for your home or business? Call us today!

SERVPRO®—Trusted in cleaning and restoration since 1967.

Theodore T. Brummel
Theodore T. Brummel
Owner of SERVPRO of Southeast Grand Rapids

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test