SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Southeast Grand Rapids
Our Google Reviews
(616) 977-9800
4.8
(51 reviews)

Service Areas

Grand Rapids, MI | East Grand Rapids, MI | Caledonia, MI | Kentwood, MI | Ada, MI | Cutlerville, MI | Gaines Township, MI | Forest Hills, MI

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleaning Services in Southeast Grand Rapids

When your property is impacted by a traumatic or hazardous event, you need experienced professionals who respond with urgency, discretion, and care. SERVPRO of Southeast Grand Rapids provides certified biohazard cleanup, crime scene cleanup, and trauma scene remediation services for homes and businesses throughout Southeast Grand Rapids.

We handle sensitive situations safely and professionally, including:

  • Crime Scene & Trauma Cleanup

  • Undetected Death & Suicide Cleanup

  • Blood & Bodily Fluid Remediation

  • Hoarding Cleanup Services

  • Rodent Infestation & Contamination Cleanup

  • Illicit Substance Residue Removal

  • Hazardous Chemical Cleanup

  • Virus & Pathogen Disinfection Services

Biohazard situations may involve bloodborne pathogens, harmful bacteria, viruses, and dangerous contaminants. Our trained technicians follow strict OSHA guidelines and industry protocols to safely clean, disinfect, deodorize, and restore affected areas.

After law enforcement or emergency personnel complete their investigation, we begin with a detailed safety assessment and containment plan. Using professional-grade cleaning agents and specialized protective equipment, we thoroughly remediate the space to help ensure it is safe for occupancy.

We understand the emotional stress these events can cause. Our team works with compassion, professionalism, and confidentiality at every step. We also assist with insurance documentation to help streamline the claims process whenever possible.

If you need immediate biohazard cleanup services, call SERVPRO of Southeast Grand Rapids today.

 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We had William and Jordan out to our house after a pipe burst. They got here very quickly, they were both so friendly and professional. Very courteous and knowledgeable. Helped me understand every step of the way. This sounds like a cliche but 10:10 would recommend. They were awesome. I’m 100% confident in their service and the info they gave me.

Brandon Wymer

The workers Jack Denali and Hunter were very.professional and kind... appreciate them!

Sue Howard

We had a tub overflow causing significant water damage in multiple rooms and levels. I called Serve Pro SE Grand Rapids and they had someone at our home within 30 minutes to survey the situation and a crew there within an hour to minimize the damage and start the drying out process. They worked into the evening on a Friday night and checked in daily to measure progress. Their teams have been amazing, so responsive, helpful and thorough. They have also worked very well with our insurance company to make things smooth. There quick response significant limited the damage and our cost. Highly recommend them when your emergency hits.

Dan Bazuin

Had a major flood in the main level of our townhouse. ServePro responded immediately and went to work cleaning up the water. The construction side of the company took over the repairs and did an AMAZING job. Rob, Doug and the team went far above and beyond I would expect. They kept in touch constantly and I couldn’t have asked for better service. Looks like “It never even happened”.

BLAIR CRAWLEY

We had a massive water overflow after 5:00 on Friday. Servpro came over right away to set up fans and dehumidifiers. They came daily for 6 days to check on the drying process. We are so pleased with Servpro and the services provided.

Marilyn Westhouse

The Servpro team arrived at my home to clean water out of my basement. Denali, Don, Nate and Trent were very professional and friendly. They cleaned the mess up very quickly. Thank you

Joe Tietema

Jack Nite and Denali Olmo were at my home to do some removal work after some water damage. They did an excellent job. Clean and neat removal of wall board, hardwood and tile flooring.

Robert Singer

Team was consistent and kind! They were attentive to my questions.

Ellen Mishler

Denali and Jack worked as a team to safely and securely package up the contents of our cabinets so that replacement cabinets can be built and installed. These young men were exceptionally careful with our china and other cabinet contents, but moreover, they were just really nice guys. While they worked, they kept me company just chatting about all kinds of things. I hope it made the work less tedious for them. It sure made my day to chat with respectful, fun, happy people for a change. We need more of those kinds of interactions! Because of Denali and Jack I am anticipating a smooth process for the rest of this restoration project. They set the tone well.

Pat Schemmel

About Us

At SERVPRO of Southeast Grand Rapids, we understand that fire or water damage can be overwhelming, disrupting your home, business, and daily life. Our mission is to restore normalcy as quickly as possible, making it "Like it never even happened."

Specializing in the cleanup and restoration of residential and commercial properties, we handle damage caused by fire, smoke, water, mold, and mildew. No matter the size of the disaster, our team is equipped to respond swiftly and effectively.

Our highly trained professionals undergo rigorous, ongoing training at SERVPRO’s corporate training facility and hold IICRC industry certifications, ensuring expert care for your property. As part of a nationwide network of franchises, we have the resources to tackle any restoration challenge.

Need service for your home or business? Call us today!

SERVPRO®—Trusted in cleaning and restoration since 1967.

Theodore T. Brummel
Theodore T. Brummel
Owner of SERVPRO of Southeast Grand Rapids

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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