Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Had a flood in our cottage last September causing a lot of damage. Called and spoke with Melissa Mueller and Pete Anderson who wwere exceptional going over everything, getting the crew together and restoring the 3 rooms that were in bad shape. The guys that worked on our place did exceptionally fantastic work and made it look like a brand new place. Would recommend this company for any restoration needed. Fantastic job to everyone who made our cottage look brand new.
House meticulously dried after water leakage and cleaned Would highly recommend their Service. Casey was the agent who guided us through the process. Well done Casey!
We had a pipe burst under our kitchen sink..it flooded our kitchen, dining, halls and guest bedroom. Jess DePree and his team came in and took such good care of our home and us. His professionalism was top notch as was his knowledge on getting us back to good as soon as possible. He was here when he said he would be, he checked in on us often and always answered when we called. Even though our home was a disaster, he made us feel like everything was going to be okay, and he would see to it! Thank you Jess!! We really appreciate you.
They did a good job. Jess DePree was professional and answered all my questions. Much appreciated.
Jess and team did an amazing job with handling our flood loss. They arrived quickly and worked with professionalism. I’m so glad we used them. Thank you!
Very courteous and professional. Cleanup was amazing. Men worked late into the night. Austin, Esa and Jess were wonderful. This is always a trying time and they were so encouraging
After having our kitchen flood and our hard wood floors very warped, servepro did an amazing job restoring them as well as making sure to monitor them on the daily. We had multiple great workers come out, however Jess DePree was who I communicated with and he made sure to explain everything that I needed. We would recommend and use their services in the future.
Jess helped us out as we dealt with a mold issue. Thanks!
Servpro’s reconstruction team did an amazing job. The repairs are flawless — I can’t tell the difference between the original structure and the work they completed. Melissa Mueller was outstanding throughout the entire project. She went above and beyond, even saving me several dollars by negotiating directly with my insurance company. Highly recommended.
