About Us
SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Our History
With over 15 years of experience, SERVPRO of North East Grand Rapids / Ionia & Montcalm Counties has been serving the Grand Rapids area, as well as Ionia & Montcalm counties and their neighboring communities for years. Through experience and compassion, we have gained a reputation as the premier restoration service in our community. Owners Brent and Jessica Griffioen go above and beyond for their clients and employees, treating everyone as a part of their family. The same compassion applies to the services our franchise location offers. We understand that every job is unique and must be handled delicately to ensure that all parties are satisfied when the process is over.
Commitment to Our Community
We work with both homeowners and local businesses to offer the highest possible standard of professionalism and safety. We pride ourselves on the honest inspections for your home with concerns of damage from anything from water to bio-hazard issues. We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts. We have developed relationships with insurance companies that create an easy work environment within your home that makes your policy claims efficient and worry free. Our company goal is to help minimize the interruption and make your disaster “Like it never even happened.”
Full Service
SERVPRO of NE Grand Rapids / Ionia & Montcalm counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also specialize in Mold remediation, Biohazard clean up, Hoarder clean up, and Vandalism restoration. Our professional employees are also the experts in Coronavirus cleaning services, and have been trained to follow the highest standard of clean while also following CDC guidelines.
Trained Employees
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North East Grand Rapids.
Why SERVPRO?
Our motto is "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business, and have gained the reputation as the premier water, fire and mold remediation services in the North East Grand Rapids Michigan Community, as well as in the Ionia and Montcalm counties community.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- SCT - Subrogation Claims Training
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 10-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- IICRC Certified Firm
Payment Info
The following cards are accepted:Awards
- Millionaires Platinum
- Double Volume Award
- Chairman's Bronze
- Millionaires Platinum
Affiliations
- Michigan School Board Officials
- Rockford Area Chamber of Commerce
- Fremont Area Chamber of Commerce
- Grand Rapids Area Chamber of Commerce
- Michigan Association in Independent agents
- Institute of Inspection, Cleaning and Restoration
- Blue Goose Adjuster Association
What our
customers are saying
Had a flood in our cottage last September causing a lot of damage. Called and spoke with Melissa Mueller and Pete Anderson who wwere exceptional going over everything, getting the crew together and restoring the 3 rooms that were in bad shape. The guys that worked on our place did exceptionally fantastic work and made it look like a brand new place. Would recommend this company for any restoration needed. Fantastic job to everyone who made our cottage look brand new.
House meticulously dried after water leakage and cleaned Would highly recommend their Service. Casey was the agent who guided us through the process. Well done Casey!
We had a pipe burst under our kitchen sink..it flooded our kitchen, dining, halls and guest bedroom. Jess DePree and his team came in and took such good care of our home and us. His professionalism was top notch as was his knowledge on getting us back to good as soon as possible. He was here when he said he would be, he checked in on us often and always answered when we called. Even though our home was a disaster, he made us feel like everything was going to be okay, and he would see to it! Thank you Jess!! We really appreciate you.
They did a good job. Jess DePree was professional and answered all my questions. Much appreciated.
Jess and team did an amazing job with handling our flood loss. They arrived quickly and worked with professionalism. I’m so glad we used them. Thank you!
Very courteous and professional. Cleanup was amazing. Men worked late into the night. Austin, Esa and Jess were wonderful. This is always a trying time and they were so encouraging
After having our kitchen flood and our hard wood floors very warped, servepro did an amazing job restoring them as well as making sure to monitor them on the daily. We had multiple great workers come out, however Jess DePree was who I communicated with and he made sure to explain everything that I needed. We would recommend and use their services in the future.
Jess helped us out as we dealt with a mold issue. Thanks!
Servpro’s reconstruction team did an amazing job. The repairs are flawless — I can’t tell the difference between the original structure and the work they completed. Melissa Mueller was outstanding throughout the entire project. She went above and beyond, even saving me several dollars by negotiating directly with my insurance company. Highly recommended.