A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Charles County
Our Google Reviews
(301) 753-8313
4.9
(116 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

From the person who came out to walk through my damages to the team that came to work in my home they were each respectful, knowledgeable, kind, and work together well as a team.

Deborah King

Marissa, Zach, and Chris did an excellent job managing and overseeing the mitigation and remediation of our home after it was flooded for the second time. During an incredibly devastating experience, they brought our family comfort, reassurance, and confidence every step of the way. Their professionalism, expertise, and commitment to ensuring the remediation was done thoroughly—not allowing any shortcuts and holding the other company accountable throughout the process—meant the world to us. Their dedication gave us peace of mind when we needed it most. You truly are a five-star team! Thank you, Marissa, Zach, and Chris of SERVPRO of Charles County, for your outstanding service and genuine care. We are incredibly grateful!

Cheryl Crosby

Marisa Shiflette and her team were awesome. Kept me up to date on what was going on daily and confirmed times that they would arrive each day.

Beverly Estep

AMAZING SERVICE LAKIYA, PRESCOTT AND AARON! I had an outstanding experience with Servpro from start to finish following a water leak in my basement. After discovering a leak that had likely been ongoing for 7–10 days, I contacted Servpro and was immediately impressed by the level of customer service I received. Lakiya was my first point of contact, and she was absolutely phenomenal. She was professional, courteous, knowledgeable, and genuinely caring throughout the process. What stood out most was her commitment to customer service—she even followed up with me multiple times to ensure everything was going smoothly. Her communication and professionalism made a stressful situation much easier to manage. The technicians, Prescott and Aaron, were equally impressive. They arrived promptly, worked efficiently, and demonstrated a high level of expertise throughout the water restoration process. They took the time to explain every step, answered all of my questions, and made sure I understood exactly what was being done and why. Their professionalism, knowledge, and attention to detail gave me complete confidence that my home was in good hands. From my initial phone call through the completion of service, the entire Servpro team went above and beyond to provide exceptional customer care. They turned a stressful water damage situation into a smooth and manageable experience. I highly recommend Servpro, and I want to specifically recognize Lakiya, Prescott, and Aaron for their outstanding service. Thank you all for your professionalism, dedication, and commitment to excellence!

Erica

Matt and his team came out and was very professional and swift with there work. I am very pleased on there prompt response and excellent service.

Jennifer Fair

Job well done to Prescott and his crew, Aaron, Brandon and James from ServPro of Charles County and Oxon Hill. They were very courteous, professional and treated our home with great care. The water damage while seemingly severe to us, they put us at ease, walking us through every step of the mitigation process. They handled us and our furnishings with great care and appreciation, while putting us at ease that the entire process would be taken care of to the best of their ability.

Robin Jones

i would like to give kuddos to Alex, Jeremy and Khalil for the work they did at my home. Removing water damage to my basement, they were efficient, always on time and got the job done in a timely manner. Answered the questions when asked. I highly recommend these 3 individuals in my home anytime, Hats off to this team.

Cheryl Smith

We were very pleased with the service we received from the Servpro team (Marisa, Kojo, Zach, Shavon and Jasper). They all were professional, prompt, experienced in handling the water in the basement, and detailed. Marisa kept us informed on the process which eased our concerns. We had a great experience.

Cecelia Davis

Matt and his crew did a great job and were very friendly and helpful

Allison Hannibal

About Us

Rooted in Practical Help for Charles County Properties

SERVPRO serves Waldorf with restoration and cleaning support for the kinds of property problems that can throw off a whole day. A burst pipe, smoky kitchen, damp basement, sewage backup, storm-damaged room, or messy commercial cleanup can leave you trying to make decisions faster than you expected. That is where a steady local team matters.

The area has its own mix of property needs. Homes near St. Charles, businesses along Route 301, apartment communities, offices, schools, and local facilities all deal with busy use, changing weather, humid stretches, and the occasional surprise behind a wall or under a floor. SERVPRO understands that cleanup is not just about equipment. It is about knowing what to look for, explaining the process clearly, and treating the property with care.

SERVPRO helps with water damage restoration, fire cleanup, mold remediation, storm damage, sewage cleanup, specialty cleaning, contents restoration, and construction services after damage. The team can assess affected areas, remove damaged materials when needed, dry wet spaces, clean residue, protect belongings, and help plan the next step.

For property owners in Waldorf, good restoration support should feel organized and straightforward, not like one more headache added to the pile. Contact SERVPRO to schedule service and learn how the team can help restore comfort, order, and confidence in your home or business.

Jonathan Stroup
Jonathan Stroup
Owner of SERVPRO of Charles County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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