SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Chelmsford / Westford and SERVPRO of Billerica / Tewksbury
Our Google Reviews
(978) 256-4225
4.8
(68 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard cleaning is not something you think about every day. This is a cleaning that is contaminated by blood borne pathogens. What are those? Bodily fluids, tissue, and other potentially pathogenic substances that can be health hazards for employees, building occupants, employees, customers, and owners. If these are not handled properly, it can create an unhealthy or dangerous environment.

SERVPRO of Chelmsford/Westford can clean it up thoroughly, disinfect and deodorize if necessary based on OSHA, EPA, and state and local health regulations. Knowing that you have someone who can take care of these delicate situations is a stress reliever. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Everyone was so great to work with! I especially would like to acknowledge Jalee for all her hard work! She was amazing!!

Nancy Rich

It's an excellent place, the service is impeccable and the customer service is great.

Carlos Reyes

Kevin and his team were awesome. Our condo was unexpectedly flooded by our upstairs neighbor. Kevin was there from start to finish with experience, patience and helpful advice. I am very happy with our new bathroom and highly recommend him and his team.

Susan Lyna

I was in a panic thinking we may have had mold starting in our basement but Kevin Coates came to our house within hours of me calling and he inspected everywhere and assured us that we did not have mold. He was patient and understanding and very knowledgeable. We were so thankful that we called Servpro! I would highly recommend!

Hilary Langille

ServPro did an excellent job in mitigating our water issue in our basement. They were professional and timely in their response and reduced the stress for our family dealing with the situation. Cody, especially, did a fantastic job in the response and work he performed.

Joseph Pajak

Promo, polite and very thorough. I highly recommend them.

Sue Howig

Super teams ! Very flexible ! Help lot with the process!!! Thank you for everything!

Zoubeida Attahiri

Amazing work!!!! Only business I would trust when I need help! Great service and would highly recommend!

faith silva

A water pipe burst in my house and caused a lot of damage, but this team did an amazing job. They were so nice and incredibly productive. I highly recommend them!

Jillian

About Us

SERVPRO of Chelmsford/Westford and Billerica/Tewksbury understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Like you, we too are homeowners, have families, jobs, and other things in our life that keep us busy. We understand the stress and aggregation fire and water damage can cause. Therefore, our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  

SERVPRO of Chelmsford/Westford and Billerica/Tewksbury specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Chelmsford/Westford and Billerica/Tewksbury can also mitigate mold and mildew from your home or business. We are fully licensed, trained & insured.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Chelmsford/Westford and Billerica/Tewksbury.

We are a locally and family owned company.  Therefore, we are quick to the job to remediate the problem at hand! If you would like to schedule service for your home or business, please call Kevin Coates (Owner & Operator) SERVPRO of Chelmsford/Westford/Billerica/Tewksbury today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Kevin R. Coates
Kevin R. Coates
Owner of SERVPRO of Chelmsford / Westford and SERVPRO of Billerica / Tewksbury

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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