Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Paducah & Mayfield
Our Google Reviews
(270) 443-4555
4.7
(111 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Commercial & Residential Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO of Paducah & Mayfield, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations. We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings. Call SERVPRO of Paducah & Mayfield as soon as possible.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

There was a mold issue discovered in my mom’s home. I called ServPro of Paducah and Chris and his team were very helpful and informative from the moment I called. They were able to get to the project quickly and I felt they were very transparent about the situation and the options. Mike was very accommodating in scheduling and very helpful with answering questions and providing recommendations for avoiding any future issues. I’m grateful for all their work and attention to our needs in a timely manner!!

Loni Knight

I gave Chris a call after 3:00pm needing emergency water mitigation the following morning prior to an event. His team arrived bright and early and removed all the water from our 18,000 sf facility within a few hours. We have used them in the past for projects as well and will continue to do so. Great team!

Katie Williams

Responded immediately to a water leak that infiltrated multiple rooms including our IT room. Service was excellent, very attentive and met each request swiftly and with great professionalism!!

Carol Creason

We have been very impressed with ServPro from clean up to restoration. Having 3 bedrooms and 2 bathrooms damaged in a flood, they arrived immediately and took care of the damage. They worked with us to choose finishes for repair and came when they said they would come. Thank you for getting us back into our house and for taking away the stress of a repair!

Christina Crice

Servpro of Paducah/Mayfield were Johnny-on-the-spot when my bathroom flooded and caused my tile and wood flooring to buckle after the water seeped under the flooring. They have all the right stuff to get your damage managed before serious problems occur. Thank you ServPro for your promptness and efforts treating me like a valued customer.

Brad Johnson

Very prompt & professional service. I discovered water damage on a holiday & within a few hours a team arrived at my house to start the process of drying everything out. They helped to move furniture & belongings from the damaged areas and provided a trailer for storage of belongings while repairs were being made. Highly recommend.

Tina Travis

I found my floor had been saturated with water from my hot water heater on a Sunday evening. I called Serpro and within the hour, they had equipment being set up at my house to remove and dry the floor that was neccesary. They stayed diligent until my floor was dry and not just dry to the touch but making sure my floor got the right humidity levels. I couldn't compliment this company any better. Everything was communicated very well as far as what they were doing and what to expect for the next step. Serpro excelled very well with their professionalism. Serpro is extremely helpful in an already stressful situation. I will absolutely give their service 5 stars and recommend others for their services.

Chantez Jones

Servpro responded quickly when Paducah Dermatology Surgery Center had issues with flooding. They did an excellent and diligent job. We cannot express our gratitude enough for your help!!

Alexis Friesner

I had a faulty valve burst in my basement. Serv Pro came the day after we discovered burst pipe. I already had repair work done. I was out of town for a few days and the leak caused mold. Serv Pro cleaned up the horrible mess. They were so nice and professional. They were excellent and I would recommend them to my friends and family.

Cindy Perkins

About Us

About SERVPRO of Paducah

SERVPRO of Paducah was opened by owners wanting to make a difference in the lives of their customers. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

After 12 years as an insurance adjuster, Steve started SERVPRO of Paducah in 2004. His experience in insurance adjusting gives him insight into the needs of the insurance companies so he can provide the best customer service to clients dealing with mitigation.

Steve Durham team includes, Mike Bone who is the Production Manager for SERVPRO of Paducah & Mayfield. Mike joined our staff in July of 2013. He has over 20 years experience in residential and commercial construction. His responsibilities include pre-construction briefings, oversight of subcontractors, and managing our in house construction personnel. He ensures that the water and fire mitigation teams have everything they need to get the job done. Mike also works with customers and insurance companies to make the restoration process as hassle free as possible. 



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT-Applied Microbial Remediation Technician
  • ASD-Applied Structural Drying Technician
  • ECTP-Employee Certification Training Program
  • FSRT-Fire & Smoke Damage Restoration Technician
  • IICRC-Certified Firm
  • OSHA-30-hour General and/or Construction Industry Training Program
  • RRRP-Lead Based Paint Activities and Renovation
  • WRT-Water Damage Restoration Technician
Steve & Jill Durham, Christopher Cappock
Steve & Jill Durham, Christopher Cappock
Owners of SERVPRO of Paducah & Mayfield

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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