Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lawrence / Ottawa
Our Google Reviews
(785) 690-7373
5.0
(178 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lawrence / Ottawa we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Great experience working with this company. Everyone was polite and professional. Chance and James did a great job explaining the process and asked multiple times if there was anything else they could do to help. Very pleased. Mike Morgan

Mike Morgan

Professional from beginning to end. Great response time for scheduling.

Kay Almanza

Ralph is very helpful & a did a great job!

Blaire Chaney

Chance and Ralph were awesome! Explained everything very well and were extremely professional. 10/10 recommend

Jennifer Brewer

Ralph and Chance were fantastic.

Debbie McDowell

Chance and James were on site the following morning a sump pump failed. Did great work getting the basement dried out in a few days and gave a report on progress each day. Would recommend.

KB

Our water service line blew underneath our house. It was pumping 155 gal of water an hour into our home, Destroyed alot! Chance and Ralph came in they were very professional, Informational, and courteous to all of our belongings, kids, and even our dogs, they got right to work got the mess cleaned up, got fans going dehumidifiers to get the house dried out. They came back and checked moisture levels in the house and walls, checked for mold spores (as our youngest has bad asthma) to make sure he (our son) and the rest of us would have no issues. They were very thorough and a pleasure to work with, I definitely reccomend this company if you want it done right. They have great communication and show up on time everytime even at the drop of a hat...Thanks Guys very happy with everything!

Hit Music Playlists

Chance, Ralph, and Pete came to our house after a bathroom toilet ran over for hours. The quickly started the drying process. After ascertaining the damage, they quickly brought their equipment (4 dehumidifiers and 9 fans) spread throughout the affected areas. And they didn’t leave us hanging for the weekend! Chance came Saturday and Sunday to check the drying process. Finally arriving at the desired levels on Tuesday, saving us from major renovation, they removed their equipment and it’s ready for patching and painting; then some new flooring. Believe me the alternative could have been much worse and much more expensive! Thanks fellows!

David Shrum

Very professional. On time every day. They came the same day they were called.

Susie Bussell

About Us

Going through a water, fire, mold, storm, or commercial loss can be stressful and burdensome. Let our skilled and efficient team here at SERVPRO of Lawrence/Ottawa and East Topeka assist you in this stressful time. Call us at any time, (785)-690-7373. Our team is ready to respond any day and any time, 24/7. Even holidays and weekends won’t stop us from returning your residential or commercial loss back to its original state. Our qualified personnel are ready to put all their knowledge and expertise to the test. Our team is ready to take care of all your restoration and mitigation needs, no matter how big or small.

Robert & Terri L. O'Neill
Robert & Terri L. O'Neill
Owners of SERVPRO of Lawrence / Ottawa

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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