Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Northwest Lake County
Our Google Reviews
(224) 372-7772
4.7
(85 reviews)

Service Areas

Ingleside, IL | Lake Catherine, IL | Fox Lake, IL | Venetian Village, IL | Long Lake, IL | Antioch, IL | Round Lake Beach, IL | Ingleside Shore, IL | Third Lake, IL | Lake Villa, IL | Grayslake, IL | Lindenhurst, IL

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Flooded my kitchen last weekend, and these guys got the job done. Very friendly and helpful, worked FAST and for a good price.

Andrei Neacsu

Cleaning service crew did a fantastic job. They were quick and efficient. Gage was respectful and communicative whenever the crew needed to come out.

Arielle Scott

The staff were very polite and eager to explain what they were doing. They arrived on time, worked hard, got everything done they had promised and were friendly and cheerful to boot. This ServPro was referred to us by a construction company and they called us initially, which was amazing. They made every effort, on very short notice, to get to our house to meet with the insurance adjuster and just missed him by 10 minutes. Our whole experience with them has been calming and pleasant. Would recommend.

Amy Steffen

After a hot water heater explosion in my home on a second floor, I made a phone call to Servpro Northwest and a crew was sent out the same day. Very efficient team clearing out water damaged walls, flooring and carpet. My home was assigned to Bryan Nee after an insurance claim. Vinny and Miguel were assigned to take care of restoration work. What a skilled twosome! Miguel is a true craftman. My home looks beautiful 😍. Couldn't be happier. Bryan Nee went above and beyond for me getting rid of an electrical problem that was not code. Might have saved me from a future fire. He is all about making you happy and I appreciated his down to earth demeanor. Servpro is lucky to have him and I got lucky too having him assigned to my home. THANK YOU SERVPRO! HIGHLY RECOMMEND THIS LOCATION. 10 STARS 🌟

Donna Sroka

I had a hot water leak in my home, and SERVPRO was there to help from start to finish. Bryan was incredibly helpful throughout the entire process. He made sure everything was properly dried out, even after they had to cut into the walls, and then helped get everything put back together and restored to how it was before the damage. Bryan was professional, responsive, and made a stressful situation much easier to deal with. I really appreciated the care and attention he put into making sure everything was taken care of properly. I highly recommend SERVPRO and especially Bryan for anyone dealing with water damage. Excellent service from beginning to end!

Laura Alatorre

We had a great experience with this water restoration company from start to finish. They handled the water cleanup quickly and efficiently, and the entire reconstruction process was completed with great attention to detail. The crew was professional, respectful, and kept everything clean throughout the job. It’s not easy dealing with water damage, but they made the entire process as smooth and stress-free as possible. Highly recommend!

Mike H

⭐⭐⭐⭐⭐ Great company and fantastic service! They were prompt, professional, and right on time. We want to give a special thank you to Ernie Beltran for helping us set up our tent for our fundraiser at The Cottages of Fox Lake. He truly went above and beyond to make sure everything was set up perfectly. We sincerely appreciate the outstanding service and highly recommend them!

christina Fichter

The responsiveness of ServPro, Brian, and crew was remarkable given the unexpected flooding of our basement. With 2 hours of my SOS call, and perhaps even less, they were on site to deal with the issues. And the care, concern, and overall customer service truly was exceptional.

Jackie Vietti

We had SERVPRO come out after our basement flooded from a storm and they were great to work with. They were quick to respond, very communicative throughout the process, and extremely professional. Drake was especially helpful. He walked us through everything, gave clear recommendations, and made a stressful situation feel much more manageable. Would definitely recommend!

Alexandra Newark

About Us

Drake and April Haigh are the owners of SERVPRO of Northwest Lake County. The Haighs' are committed to helping the residents and business owners of Lake County put their lives back together after a fire or water damage emergency.

Their mission statement says it best:

We are a restoration company that not only repairs the damage, we restore your life and confidence that the job will be done right. Our relationships with our customers will last a lifetime. 

The Haighs' prior extensive industry and business administration experience make them a dynamic duo!

Drake brings over twelve years of restoration industry management experience to the franchise, and April uses her business administration acumen and background in customer service, marketing, and finance to round out the team.

“What I love most about my job is being able to help people during their worst time.” Drake Haigh, Owner

SERVPRO of Northwest Lake County is registered with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. They have the advanced training, specialized equipment, and experience to mitigate and restore any size loss to preloss condition.

When they are not helping people put their lives back together, you can find Drake and April spending time with their two young boys, spending time outdoors and taking vacations when they can!

Drake E. & April L. Haigh
Drake E. & April L. Haigh
Owners of SERVPRO of Northwest Lake County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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