Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Matteson-Homewood we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Very pleased with the quick and efficient response. While their competitors sent me to voicemail, Amanda answered the phone and immediately began solving our remediation problem. They had people out to the house same day. Excellent!
We had just had our basement renovated and a flood. ServePro’s team from the office staff, workers in my home and the continued communication and follow up they’ve provided is outstanding. As awful as the flooding was Serve Pro has done wonders to restore our basement. Thank you ServePro you’ve done a stellar job.
The team was very thoughtful and worked hard to create a positive experience. Their work was done well and they cleaned up with care.
I had a pipe burst in my restaurant and flooded the whole place. Bobby's team at serve pro came out right away and got things going in the right direction. Immediately put my mind at ease talking to them. Caleb and Mike headed up this project and I couldn't be happier with the work they did. I was back up and running in no time. Highly, highly recommend these guys.
I had some smoke damage and smells in the house that I couldn't get rid of...had a deodorizer treatment performed and now my house smells brand new..if I would have known how great this turned out I would have done this years ago..way to go Servpro!!! 10/10
SERVPRO of Matteson-Homewood Bobby and his team at SERVPRO of Matteson-Homewood were absolutely fantastic! Their professionalism, efficiency, and attention to detail were truly impressive. From the moment we contacted them, they were incredibly responsive and helpful. Bobby took the time to understand our specific needs and provide us with a clear plan of action. His team arrived promptly and worked tirelessly to restore our home to its original state. What truly sets SERVPRO of Matteson-Homewood apart is their commitment to customer satisfaction. They were always available to answer our questions, address our concerns, and keep us informed throughout the entire process. Their friendly and approachable demeanor made a stressful situation much easier to handle. If you're ever in need of restoration services, I highly recommend SERVPRO of Matteson-Homewood. You won't be disappointed!
I am extremely Happy with the restoration of my lower level. The work that was done was awesome. There were no signs that they were in the house except for seeing the work that had been done. I would recommend them to anyone that needs work done.
SERVPRO did an amazing job! My room was left in shambles after storm damage caused my ceiling to fall in. SERVPRO came in and completed restored it. It looks way better than it did before! John, Justin, Tom, and Josh were extremely professional and did fantastic work. Would highly recommend! Recently had a large tree fall on my house and I’m requesting SERVPRO again because of their high quality work!
I would love to say about those men that came to my Destroy home the one is John he look at everything he give me the safe word l need to hear l going made sure you are good l have State Farm Insurance he talked to my agent To explain to them What I needed to get my house back running again John help me to get in a hotel and talk with them about the price of my home that needs to be fixed cause my house was flooded out I lost a lot l was so emotional upset you have part of his team come in to pack my stuff up for me Then he had this amazing crew of his to come and beautify my house again for me and they names are Justin Brett Ray Mikey Josh Tom When I had to come home because my house flooded again from the second time from outside so we had lead the hotel come back to this broken up house the guys work with me with my babies which is a Labrador and a pitbull they love do know I appreciate this company to the utmost the leader to the group they are amazing they love your home like it's their home and they don't complete it until they are satisfied and I appreciate they the love for people thank you service pro so good quality people
