SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Matteson-Homewood
Our Google Reviews
(708) 747-9925
4.9
(49 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Very pleased with the quick and efficient response. While their competitors sent me to voicemail, Amanda answered the phone and immediately began solving our remediation problem. They had people out to the house same day. Excellent!

Carol N Panozzo

We had just had our basement renovated and a flood. ServePro’s team from the office staff, workers in my home and the continued communication and follow up they’ve provided is outstanding. As awful as the flooding was Serve Pro has done wonders to restore our basement. Thank you ServePro you’ve done a stellar job.

Ava Evbuoma

The team was very thoughtful and worked hard to create a positive experience. Their work was done well and they cleaned up with care.

Gregg Lunceford

I had a pipe burst in my restaurant and flooded the whole place. Bobby's team at serve pro came out right away and got things going in the right direction. Immediately put my mind at ease talking to them. Caleb and Mike headed up this project and I couldn't be happier with the work they did. I was back up and running in no time. Highly, highly recommend these guys.

Mike Bacon

I had some smoke damage and smells in the house that I couldn't get rid of...had a deodorizer treatment performed and now my house smells brand new..if I would have known how great this turned out I would have done this years ago..way to go Servpro!!! 10/10

Jeremy Fenton

SERVPRO of Matteson-Homewood Bobby and his team at SERVPRO of Matteson-Homewood were absolutely fantastic! Their professionalism, efficiency, and attention to detail were truly impressive. From the moment we contacted them, they were incredibly responsive and helpful. Bobby took the time to understand our specific needs and provide us with a clear plan of action. His team arrived promptly and worked tirelessly to restore our home to its original state. What truly sets SERVPRO of Matteson-Homewood apart is their commitment to customer satisfaction. They were always available to answer our questions, address our concerns, and keep us informed throughout the entire process. Their friendly and approachable demeanor made a stressful situation much easier to handle. If you're ever in need of restoration services, I highly recommend SERVPRO of Matteson-Homewood. You won't be disappointed!

Jeffery Ester

I am extremely Happy with the restoration of my lower level. The work that was done was awesome. There were no signs that they were in the house except for seeing the work that had been done. I would recommend them to anyone that needs work done.

Luzetta Andrews

SERVPRO did an amazing job! My room was left in shambles after storm damage caused my ceiling to fall in. SERVPRO came in and completed restored it. It looks way better than it did before! John, Justin, Tom, and Josh were extremely professional and did fantastic work. Would highly recommend! Recently had a large tree fall on my house and I’m requesting SERVPRO again because of their high quality work!

Wendy Durham

I would love to say about those men that came to my Destroy home the one is John he look at everything he give me the safe word l need to hear l going made sure you are good l have State Farm Insurance he talked to my agent To explain to them What I needed to get my house back running again John help me to get in a hotel and talk with them about the price of my home that needs to be fixed cause my house was flooded out I lost a lot l was so emotional upset you have part of his team come in to pack my stuff up for me Then he had this amazing crew of his to come and beautify my house again for me and they names are Justin Brett Ray Mikey Josh Tom When I had to come home because my house flooded again from the second time from outside so we had lead the hotel come back to this broken up house the guys work with me with my babies which is a Labrador and a pitbull they love do know I appreciate this company to the utmost the leader to the group they are amazing they love your home like it's their home and they don't complete it until they are satisfied and I appreciate they the love for people thank you service pro so good quality people

Carrol Collier

About Us

Message From The Owner

My name is Bobby Nichols, along with my wife Kata, I currently own and operate SERVPRO of Matteson/ Homewood.  I'm a father of 2 beautiful little girls and have been married to my best friend and business partner Kata for ten years. They motivate me to be the best I can be and to work hard every day.

I understand the stress and worry that comes with a fire or water damage, and the disruption it can cause in your life, home or business.  Our goal is to minimize that disruption and help restore order to your home or business as quickly as possible, and we achieve that for our customers every day.  I have over 20 years experience in the property restoration industry and have worked and trained with some of the best in the business. Whether you have had a flooded kitchen or a fire in an entire industrial complex, we are trained, equipped and experienced to restore, or even rebuild your property.

Who We Are

Our franchise ranks in the top 100 SERVPRO franchises in the country.  We are also members of the elite SERVPRO Disaster Recovery Team (DRT). We travel anywhere in the country to restore anything from storm-ravaged communities to office buildings, multi-family, and everything in retail from restaurants to entire regional malls. I work daily to improve the services we provide for our clients and feel that our staff here at SERVPRO is the best I’ve ever worked with since my start in 1995.

What We Do

As a company we strive to provide our customers with the best customer experience, walking you through the process of restoring your home or business.  Our specialized teams will provide you with the best answers to your questions in a honest and timely manor.  We are an IICRC (Institute of Inspection Cleaning and Restoration Certification) certified company, which means that we are trained in and responsible for upholding industry standards for restoration. 

We will provide you with the highest quality of service by:

  • using up to date industry standards.
  • using the best products for the job.
  • using specialized teams trained for your job type.

No job is the same and as a company we recognize that and will personalize a plan for restoring your home or business. 

The Future

My personal goals include wanting to see as much of this world as I can and to make a difference as often as possible. My business goals include building a business where every staff member feels valuable and wanted every single day. I also want our business to have the capability to respond faster and better to any disaster in our area(s).

Giving Back

We are proud to support many of our local organizations and take part in many community events throughout the Matteson/ Homewood area, please take a moment to click over to our events page to see just a few. 

For more up to date info on what we are doing please like us on Facebook or follow us on Google.  

Here to Help 24/7/365

Our staff is always ready to help you should when you have an emergency in your home or business.  We are only a phone call away 24 hour a day, 7 days a week EVERY DAY OF THE YEAR!  Give us a call at 708-747-9925 the next time you have an emergency. 

Robert L. & Kata L. Nichols
Robert L. & Kata L. Nichols
Owners of SERVPRO of Matteson-Homewood

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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