Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Kendall County
Our Google Reviews
(630) 554-2280
5.0
(73 reviews)

Service Areas

Oswego, IL | Yorkville, IL | Plano, IL | Joliet, IL | Newark, IL | Boulder Hill, IL | Aurora, IL | Sandwich, IL | Montgomery, IL | Minooka, IL | Bristol, IL | Lisbon, IL | Millbrook, IL | Plainfield, IL | Plattville, IL | Little Rock, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kendall County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

ServePro trully lives up to their name! They saved the day from the beginning. Who knew dishwashers could spontaneously combust? Apparently GE does given the recall that caused my kitchen fire. That day turned my life upside down, but with just one call, Servepro helped me get everything back on track. Every single person I interacted with was a standup professional. A huge thank you to Steve the owner as well as Gene and Rob who guided me through everything that needed to happen. I walso want to recognize Daniela and the amazing crew Enrique, Garry, DJ, Carlos, Carlo, Cale, and probably a few I am forgetting. They were a massive help and they are genuinely the best restoration team I could have called after such a crazy fire.

Edwardo Alejandro

Morning, yes, it is that Geraldo Rivera. Over the years I've covered countless disasters for the news. The flooding that devastated the apartment of my daughter's close friend on the first day of school was very upsetting. When Vincent reached out for help I knew from personal experience that Servpro was the call to make. Steve and his Kendall county team were terrific. They cleaned the damage, retrieved Vince's property, and restored his life. Bravo Scuba Steve and Servpro and thank you. Geraldo Rivera

Geraldo Rivera

We had a great experience with SERVPRO of Kendall County from start to finish. The owner, Steve, personally walked us through the entire process, explained everything clearly, and was incredibly responsive. They got out to us quickly, which made a stressful situation much easier to handle. The entire crew was professional, knowledgeable, courteous, and hardworking. It was clear they knew exactly what they were doing and genuinely cared about doing the job right. We couldn’t have asked for better service. Highly recommend SERVPRO of Kendall County and Steve’s team! Five stars all the way! ⭐️⭐️⭐️⭐️⭐️

Michael Napleton

We cannot say enough good things about SERVPRO of Kendall County and the incredible job they have done helping us recover from the fire at Carlson-Holmquist-Sayles Funeral Home. From the very beginning, owner Steve has been personally involved, responsive, professional, and genuinely committed to helping us through a very difficult situation. Steve and his entire team have gone above and beyond to understand the unique needs of a funeral home, work around our schedule, and minimize disruption to the families we serve. Their attention to detail throughout the fire and smoke remediation process has been outstanding, and their communication with us every step of the way has given us tremendous confidence. What has impressed me most is that Steve does not simply oversee the job from a distance—he is on site daily and takes a personal interest in making sure the work is done correctly and that our concerns are addressed. That level of ownership, care, and professionalism is increasingly rare. We are extremely grateful to Steve Pearson and the entire SERVPRO of Kendall County team for everything they have done for us, and I would recommend them without hesitation to anyone facing fire, smoke, water, or property damage. They have truly earned our trust, respect, and sincere appreciation.

Mike Sayles

Good service! The trades people they use are the best! Every detail taken care of.

Carol Parker

Rob arrived exactly on time. Did an assessment and advised that they were unable to provide the exact service I needed. Prompt, professional, and honest. Thank you!!!

Peter Zimmermann

This is a fantastic company. We had an electric fire and had servpro come out. Gene is a wonderful man. Very sweet and gets straight to point. Daniella and her group did awesome job. Very sweet girls. Overall the company is great but the people are better !

Maryjude Rihani

Steve was out almost instantly to asses the damage and come up with a plan of action after my sump pump wen out and my basement flooded. Within a couple hours the crew was here taking care of the mess left behind. Enrique and Felipe were very diligent careful and professional with their work. The whole process was explained very well and what went from a terrible moment not knowing where to begin turned into a sigh of relief. 10/10 would highly recommend. Thanks again Kendall County SERVPRO team.

Michael Driscoll

Very knowledgeable, very good at what they do. Fast and caring! Crew was amazing. Moved everything out, pulled up my flooring, got all air movers going and game me peace of mind. Very good at communicating! Walked me through everything.

Tim Sharp

About Us

SERVPRO of Kendall County has been a part of the surrounding communities since January 2010. Steve Pearson was born and raised in the Joliet area. Steve attended Lewis University where he graduated in 1998 with a degree in Business Administration. Upon graduating college Steve moved to the Kendall County area where he started working as a claims adjuster for Farmers Insurance. During his 10 years as an adjuster, he learned a lot about restoration first hand and eventually decided he wanted to be involved in that side of helping people. Using his adjuster experience, restoration knowledge, and college degree, Steve met a SERVPRO franchise owner and decided to purchase a license to operate in Kendall County. We have been in business for almost 10 years and bring a wealth of experience with out team of restoration professionals. With over 20 years of experience as a claims adjuster and on the restoration side, Steve and the SERVPRO of Kendall County team pride themselves on taking whatever disaster comes their way and making it as SERVPRO says “Like it never even happened."

Steve Pearson
Steve Pearson
Owner of SERVPRO of Kendall County

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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