SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Kendall County
Our Google Reviews
(630) 554-2280
5.0
(73 reviews)

Service Areas

Oswego, IL | Yorkville, IL | Plano, IL | Joliet, IL | Newark, IL | Boulder Hill, IL | Aurora, IL | Sandwich, IL | Montgomery, IL | Minooka, IL | Bristol, IL | Lisbon, IL | Millbrook, IL | Plainfield, IL | Plattville, IL | Little Rock, IL

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard & Trauma clean up is a very delicate task that not only requires strict guidelines to be met but also an incredible amount of sensitivity. Experience has made us able to not only do our job professionally and thoroughly but also with a great deal of care and compassion for the people left behind.

Biohazard services we can provide:

  • Trauma Scene Cleaning
  • Undiscovered Deaths
  • Gross Filth Removal
  • Suicide Cleaning
  • Comparative Estimating for Bio Cleanup
  • Haz-Mat Removal

Biohazard and trauma cleanup requires more than just a thorough cleanup. They require a restoration team that is sensitive and understanding to what events have transpired. SERRVPRO of Kendall County biohazard technicians is that team. They have the high tech equipment to completely clean, deodorize, and disinfect your residential or commercial property after a traumatic emergency.

Most importantly, you have our utmost respect for what you are going through and we will work directly with your insurance company as we work through the cleanup and insurance claim processes. We’re here to help you get through this trying time.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

ServePro trully lives up to their name! They saved the day from the beginning. Who knew dishwashers could spontaneously combust? Apparently GE does given the recall that caused my kitchen fire. That day turned my life upside down, but with just one call, Servepro helped me get everything back on track. Every single person I interacted with was a standup professional. A huge thank you to Steve the owner as well as Gene and Rob who guided me through everything that needed to happen. I walso want to recognize Daniela and the amazing crew Enrique, Garry, DJ, Carlos, Carlo, Cale, and probably a few I am forgetting. They were a massive help and they are genuinely the best restoration team I could have called after such a crazy fire.

Edwardo Alejandro

Morning, yes, it is that Geraldo Rivera. Over the years I've covered countless disasters for the news. The flooding that devastated the apartment of my daughter's close friend on the first day of school was very upsetting. When Vincent reached out for help I knew from personal experience that Servpro was the call to make. Steve and his Kendall county team were terrific. They cleaned the damage, retrieved Vince's property, and restored his life. Bravo Scuba Steve and Servpro and thank you. Geraldo Rivera

Geraldo Rivera

We had a great experience with SERVPRO of Kendall County from start to finish. The owner, Steve, personally walked us through the entire process, explained everything clearly, and was incredibly responsive. They got out to us quickly, which made a stressful situation much easier to handle. The entire crew was professional, knowledgeable, courteous, and hardworking. It was clear they knew exactly what they were doing and genuinely cared about doing the job right. We couldn’t have asked for better service. Highly recommend SERVPRO of Kendall County and Steve’s team! Five stars all the way! ⭐️⭐️⭐️⭐️⭐️

Michael Napleton

We cannot say enough good things about SERVPRO of Kendall County and the incredible job they have done helping us recover from the fire at Carlson-Holmquist-Sayles Funeral Home. From the very beginning, owner Steve has been personally involved, responsive, professional, and genuinely committed to helping us through a very difficult situation. Steve and his entire team have gone above and beyond to understand the unique needs of a funeral home, work around our schedule, and minimize disruption to the families we serve. Their attention to detail throughout the fire and smoke remediation process has been outstanding, and their communication with us every step of the way has given us tremendous confidence. What has impressed me most is that Steve does not simply oversee the job from a distance—he is on site daily and takes a personal interest in making sure the work is done correctly and that our concerns are addressed. That level of ownership, care, and professionalism is increasingly rare. We are extremely grateful to Steve Pearson and the entire SERVPRO of Kendall County team for everything they have done for us, and I would recommend them without hesitation to anyone facing fire, smoke, water, or property damage. They have truly earned our trust, respect, and sincere appreciation.

Mike Sayles

Good service! The trades people they use are the best! Every detail taken care of.

Carol Parker

Rob arrived exactly on time. Did an assessment and advised that they were unable to provide the exact service I needed. Prompt, professional, and honest. Thank you!!!

Peter Zimmermann

This is a fantastic company. We had an electric fire and had servpro come out. Gene is a wonderful man. Very sweet and gets straight to point. Daniella and her group did awesome job. Very sweet girls. Overall the company is great but the people are better !

Maryjude Rihani

Steve was out almost instantly to asses the damage and come up with a plan of action after my sump pump wen out and my basement flooded. Within a couple hours the crew was here taking care of the mess left behind. Enrique and Felipe were very diligent careful and professional with their work. The whole process was explained very well and what went from a terrible moment not knowing where to begin turned into a sigh of relief. 10/10 would highly recommend. Thanks again Kendall County SERVPRO team.

Michael Driscoll

Very knowledgeable, very good at what they do. Fast and caring! Crew was amazing. Moved everything out, pulled up my flooring, got all air movers going and game me peace of mind. Very good at communicating! Walked me through everything.

Tim Sharp

About Us

SERVPRO of Kendall County has been a part of the surrounding communities since January 2010. Steve Pearson was born and raised in the Joliet area. Steve attended Lewis University where he graduated in 1998 with a degree in Business Administration. Upon graduating college Steve moved to the Kendall County area where he started working as a claims adjuster for Farmers Insurance. During his 10 years as an adjuster, he learned a lot about restoration first hand and eventually decided he wanted to be involved in that side of helping people. Using his adjuster experience, restoration knowledge, and college degree, Steve met a SERVPRO franchise owner and decided to purchase a license to operate in Kendall County. We have been in business for almost 10 years and bring a wealth of experience with out team of restoration professionals. With over 20 years of experience as a claims adjuster and on the restoration side, Steve and the SERVPRO of Kendall County team pride themselves on taking whatever disaster comes their way and making it as SERVPRO says “Like it never even happened."

Steve Pearson
Steve Pearson
Owner of SERVPRO of Kendall County

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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