Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Elgin / Northwest Kane County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Everyone we’ve worked with here has been exceptionally helpful, answering all of our questions and getting to the bottom of the issue for us. Today’s service was thorough and the team lead walked me through everything that was done, letting me know the shape of the flooring, subfloor etc. and making recommendations for what to do next. We would work with them again anytime!
We had an excellent experience with Cesar and his team after we had surprising flooding in our basement. He explained everything well and was polite and smiling all the time. From the moment they arrived I felt at ease.
My sump pump broke and my basement flooded three days before leaving for vacation. I called ServPro and Walt was at my house within a couple hours to assess the damage. He was very professional and assured us that they could complete the clean up before we left for our trip, which they did! I’m very satisfied and highly recommend ServPro of Elgin.
SERVPRO did an excellent job when my upstairs neighbor had plumbing problems and caused major water damage to my laundry room ceiling and walls. They were very knowledgeable, accessible, prompt, and did great work. Their owner Patrick came out and was very upfront about what needed to be done and the process. He went above and beyond for me making sure I understood each process of mitigation and rebuild. Everyone I encountered from the mitigation team (TJ, Alex, and Cesar) to the rebuild team (Jaime, Cathryn, and Matias) were a pleasure to work with. The timeline they gave me was accurate and they worked with my insurance and made this stressful process much easier to handle. I would use them again and recommend to anyone needing water mitigation.
Cesar and his team (Stefan, Karla, and Naomi) were great. Made a very stressful situation less stressful, after a failed sump pump flooded the basement. Kept us apprised every step of the way. Thank you!
Our experience with Elgin Servpro was prompt, treated quickly and very clean upon finish.. highly recommend
Had some problems with billing . When Jami came on the job things came together.
Responded quickly to the potential issue with our buyers house inspection. They were very helpful in educating us on our options and evaluating the room in question. We appreciated their professionalism.
I had water damage from leaky pipes in two different parts of the house. The demolition crew was here the same day that I called the insurance company which was really important as it turned out. Tom was most helpful in dealing with the insurance company which took a huge weight off my shoulders. I could not have done it on my own. Also I was always kept in the loop as to what needed to be done and when it would be done. I was impressed by how hard the crew worked. Job well done! Thank you.
