SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Elgin / Northwest Kane County
Our Google Reviews
(847) 697-8500
4.4
(75 reviews)

Service Areas

Elgin, IL | South Elgin, IL | Gilberts, IL | Campton, IL | Pingree Grove, IL | Hampshire, IL | Wayne, IL | Lily Lake, IL | Burlington, IL | Virgil, IL

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Everyone we’ve worked with here has been exceptionally helpful, answering all of our questions and getting to the bottom of the issue for us. Today’s service was thorough and the team lead walked me through everything that was done, letting me know the shape of the flooring, subfloor etc. and making recommendations for what to do next. We would work with them again anytime!

Kimberly Heffernan

We had an excellent experience with Cesar and his team after we had surprising flooding in our basement. He explained everything well and was polite and smiling all the time. From the moment they arrived I felt at ease.

Kirsten Beason

My sump pump broke and my basement flooded three days before leaving for vacation. I called ServPro and Walt was at my house within a couple hours to assess the damage. He was very professional and assured us that they could complete the clean up before we left for our trip, which they did! I’m very satisfied and highly recommend ServPro of Elgin.

Lynn Spaeth

SERVPRO did an excellent job when my upstairs neighbor had plumbing problems and caused major water damage to my laundry room ceiling and walls. They were very knowledgeable, accessible, prompt, and did great work. Their owner Patrick came out and was very upfront about what needed to be done and the process. He went above and beyond for me making sure I understood each process of mitigation and rebuild. Everyone I encountered from the mitigation team (TJ, Alex, and Cesar) to the rebuild team (Jaime, Cathryn, and Matias) were a pleasure to work with. The timeline they gave me was accurate and they worked with my insurance and made this stressful process much easier to handle. I would use them again and recommend to anyone needing water mitigation.

Ashley Claveria

Cesar and his team (Stefan, Karla, and Naomi) were great. Made a very stressful situation less stressful, after a failed sump pump flooded the basement. Kept us apprised every step of the way. Thank you!

David Schaefers

Our experience with Elgin Servpro was prompt, treated quickly and very clean upon finish.. highly recommend

jeanne kuntz

Had some problems with billing . When Jami came on the job things came together.

Roger Eldred

Responded quickly to the potential issue with our buyers house inspection. They were very helpful in educating us on our options and evaluating the room in question. We appreciated their professionalism.

David DeMars

I had water damage from leaky pipes in two different parts of the house. The demolition crew was here the same day that I called the insurance company which was really important as it turned out. Tom was most helpful in dealing with the insurance company which took a huge weight off my shoulders. I could not have done it on my own. Also I was always kept in the loop as to what needed to be done and when it would be done. I was impressed by how hard the crew worked. Job well done! Thank you.

Trudy Delveaux

About Us

Where did we start - George and Marg Jackowiec joined the SERVPRO family back in 2003 and we love what we do! We purchased our Elgin/Northwest Kane County territory first. We purchase our 2nd territory, DeKalb County in 2020 and our Aurora territory in 2022. George and Marg Jackowiec both came from professional backgrounds but felt they wanted to have more control over their careers and make a difference!

Committed to Our Communities - The fact is that as a SERVPRO franchise we are given the opportunity to assist our neighbors and our communities in their time of need. We are called on when disaster strikes, and things look pretty dark. In many events, a SERVPRO will probably be the first person you see regarding the damage to your home, and it’s not uncommon for us to be the one to ensure the job is finalized. In addition to assisting our communities of Elgin, South Elgin, Hampshire, etc., we travel all over the country to assist during national disaster events. Our storm crews have spent a combined 17 months out of state assisting with 7 hurricane and numerous localized storm events in the last 9 years alone.

Our Employees - Our crews are some of the best trained restoration professionals you will find. But training alone isn’t what gets the job done. Our crews are experienced and have assisted homeowners and businesses in some very trying events. They also care. They care that your home or business is compromised and that you just want to get back to normal! We are here to help, just give us a call!!

Taking care of others - When in town, we also play an active role in our communities by supporting the agencies that support our citizens, such as the Community Crisis Center, Elgin Boys and Girls Club, and Elgin Fire Barn No. 5 Museum. We also are actively involved in the Elgin, Hampshire, and Northern Kane County, Aurora, DeKalb and Sycamore chambers which strive to make our communities flourish.

What do our customers say about us - Don’t take our word for it, check out our testimonials. These are the people who trusted us to help them take care of their homes and businesses in the past. See what they liked about us!!!

George & Margaret Jackowiec
George & Margaret Jackowiec
Owners of SERVPRO of Elgin / Northwest Kane County

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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