Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Aurora
Our Google Reviews
(630) 862-3930
5.0
(43 reviews)

Service Areas

Aurora, IL | Sugar Grove, IL | Kaneville, IL | Montgomery, IL | Big Rock, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Aurora we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Super friendly and knowledgeable. Patient and willing to explain everything and show pics and video of the work.

Brandon Davis

Steven and his crew (Steven, Rumael and others) couldn’t have possibly been more of a pleasure to work with. They were so incredibly knowledgeable, hard working…and most impressively, compassionate. I will call them every single time I need them, and couldn’t recommend them more. You’d be crazy to call anyone else!

tiffany scranton

Team Jackowiec did an outstanding job on the clean of our facility after a burst water pipe flooded our facility. Great communication, thorough clean and a professional and hard working team got our facility in great shape.

Janet Marshall

Don and the whole Serv Pro team was a great help while we mitigated a water leak and repairs. From responding at 11p on a Friday, to managing an insurance dispute, to organizing a high quality rebuild, we couldn’t have been happier. We didn’t want to walk into a flooded house, ever, but we were glad our first call was to Serv pro.

Jennifer Iverson

It's great that there are still honest businesses out there. We have a musty smell after rain storms in our recently built home and were afraid we had a roof leak. I contacted ServPro for their free estimate. They sent out Kurt, who did a thorough analysis with photos of our entire attic. His findings: too much humidity in the house but no water damage or mold. And true to their word, there was no charge. So they will only sell you services you need. 5 stars.

Scott Nease

Kurt and Cindy of ServPro Elgin/NW Kane (AND ALSO) Aurora were able to service my northern Yorkvile condo. Kurt -- their production manager--was extremely responsive, detail-oriented, and reassuring of all my concerns both before, during, and after. Any and all "punchlist" items that needed follow-up from the initial service were addressed IMMEDIATELY the next day, which was so appreciated to ensure refraining from a piecemeal approach to avoid allowing any mold to further respawn. My job was involved because it was not related to a specific water loss but mold all over/humidity event, so their proposal and fair price was appreciated. It was almost more like a full fiberglass washdown. Thank you Kurt & ServPro for customizing for my needs.

Stephen Veach

Both Chris and Tony were extremely helpful and supportive throughout their entire portion of our rebuild process required from our home flood. We would definitely use their service again.

Denise McConnell

In March of 2024, my neighbor turned the first floor kitchen, dining room and garage of my townhouse Into an indoor pool. I immediately contacted Servpro who showed up in less than 1 hour from my call. Throughout the process, there was great communication and prompt responses to all my questions and concerns. Joe and his crew, from start to finish, were on time, hardworking and willing to help. Everything went smoothly with Servpro and my insurance to make my home whole again. I hope this never happens to me again but if it does, I’d contact Servpro.

Ian Bear

Joe with serve pro was absolutely fantastic. He did a great job fixing our house and met all of our needs to bring a disaster house back to a home. I would recommend serve pro for any of your needs.

kiel douglass

About Us

We purchased the territory of Aurora in 2022 but we have owned our warehouse in Aurora since 2007! We found our building with the help of a realtor friend and we have built it into the fantastic facility that it is!! In addition to serving as our home office for our Aurora franchise, we also have our content cleaning operations in that facility. We have our Esporta clothes cleaning system and process our clothes, leather and all upholstery cleaning there. We also do our hard furniture, electronics and our ultrasonic cleaning systems there.

SERVPRO of Aurora understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Aurora specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Aurora can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Aurora.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

George & Margaret Jackowiec
George & Margaret Jackowiec
Owners of SERVPRO of Aurora

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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