SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Aurora
Our Google Reviews
(630) 862-3930
5.0
(43 reviews)

Service Areas

Aurora, IL | Sugar Grove, IL | Kaneville, IL | Montgomery, IL | Big Rock, IL

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Super friendly and knowledgeable. Patient and willing to explain everything and show pics and video of the work.

Brandon Davis

Steven and his crew (Steven, Rumael and others) couldn’t have possibly been more of a pleasure to work with. They were so incredibly knowledgeable, hard working…and most impressively, compassionate. I will call them every single time I need them, and couldn’t recommend them more. You’d be crazy to call anyone else!

tiffany scranton

Team Jackowiec did an outstanding job on the clean of our facility after a burst water pipe flooded our facility. Great communication, thorough clean and a professional and hard working team got our facility in great shape.

Janet Marshall

Don and the whole Serv Pro team was a great help while we mitigated a water leak and repairs. From responding at 11p on a Friday, to managing an insurance dispute, to organizing a high quality rebuild, we couldn’t have been happier. We didn’t want to walk into a flooded house, ever, but we were glad our first call was to Serv pro.

Jennifer Iverson

It's great that there are still honest businesses out there. We have a musty smell after rain storms in our recently built home and were afraid we had a roof leak. I contacted ServPro for their free estimate. They sent out Kurt, who did a thorough analysis with photos of our entire attic. His findings: too much humidity in the house but no water damage or mold. And true to their word, there was no charge. So they will only sell you services you need. 5 stars.

Scott Nease

Kurt and Cindy of ServPro Elgin/NW Kane (AND ALSO) Aurora were able to service my northern Yorkvile condo. Kurt -- their production manager--was extremely responsive, detail-oriented, and reassuring of all my concerns both before, during, and after. Any and all "punchlist" items that needed follow-up from the initial service were addressed IMMEDIATELY the next day, which was so appreciated to ensure refraining from a piecemeal approach to avoid allowing any mold to further respawn. My job was involved because it was not related to a specific water loss but mold all over/humidity event, so their proposal and fair price was appreciated. It was almost more like a full fiberglass washdown. Thank you Kurt & ServPro for customizing for my needs.

Stephen Veach

Both Chris and Tony were extremely helpful and supportive throughout their entire portion of our rebuild process required from our home flood. We would definitely use their service again.

Denise McConnell

In March of 2024, my neighbor turned the first floor kitchen, dining room and garage of my townhouse Into an indoor pool. I immediately contacted Servpro who showed up in less than 1 hour from my call. Throughout the process, there was great communication and prompt responses to all my questions and concerns. Joe and his crew, from start to finish, were on time, hardworking and willing to help. Everything went smoothly with Servpro and my insurance to make my home whole again. I hope this never happens to me again but if it does, I’d contact Servpro.

Ian Bear

Joe with serve pro was absolutely fantastic. He did a great job fixing our house and met all of our needs to bring a disaster house back to a home. I would recommend serve pro for any of your needs.

kiel douglass

About Us

We purchased the territory of Aurora in 2022 but we have owned our warehouse in Aurora since 2007! We found our building with the help of a realtor friend and we have built it into the fantastic facility that it is!! In addition to serving as our home office for our Aurora franchise, we also have our content cleaning operations in that facility. We have our Esporta clothes cleaning system and process our clothes, leather and all upholstery cleaning there. We also do our hard furniture, electronics and our ultrasonic cleaning systems there.

SERVPRO of Aurora understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Aurora specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Aurora can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Aurora.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

George & Margaret Jackowiec
George & Margaret Jackowiec
Owners of SERVPRO of Aurora

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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