Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cedar Rapids
Our Google Reviews
(319) 393-8430
4.6
(238 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Water from sewer system backups is unsanitary and may contain bacteria and viruses. Special training and equipment are necessary to clean this type of contamination safely. 

There are three major types of contaminated water. SERVPRO of Cedar Rapids will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business. 

Category 1: "Clean Water" 

This is water from a clean source, such as a broken water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending on temperature and contact with contaminants. 

Category 2: "Gray Water" 

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow, toilet overflow with some urine, but no feces, or dishwasher overflow. 

Category 3: "Black Water" 

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We are incredibly appreciative of the ServPro team, especially Isiah, Dalton, and Bob. We never had to deal with water in our lower level before, so the whole experience was new and stressful for us. From the very beginning, they were professional, hard-working, and incredibly responsive. Despite having a waitlist of 200+ customers and working 12+ hour days to get everyone back up and running, they still took great care of us. Isaiah did an excellent job communicating with us throughout the process and keeping us informed, while Dalton and Bob worked incredibly fast and efficient to get the water mitigated and demo what needed to be removed. We truly appreciate all their hard work and dedication during a stressful situation! We hope we never have to deal with this again but if we do, we know exactly who to call! Thank you, Isiah, Dalton, Bob and the entire ServPro team!

kristi kasper

Isiah, Dalton and all were exceptional! Fast response, great communication, empathetic to our situation and more. Highly recommend SERVPRO!

Jordan Feltman

Isiah and his crew were very professional and kind. Isiah explained what their process was, in a way that was easy to understand.

Betsy Borrett

I called for emergency service at 7:50am and you still have not returned my call.

Sheila Brody

Sam and Yabany were great!

Ann Darcy

Jacob and Dalton came and helped service my apartment and were incredibly informative, professional and quick. Thanks for the help!

Conner Miracle

Louis is the man. Seems he has a genuine desire to help others out. Will definitely recommend Servpro to others and especially recommend talking with Louis.

skylar tharp

Isiah and his crew were polite and courteous. They dealt with the water mitigation surrounded by cats and chaos. I would highly recommend this crew.

Katherine Sieren

Isiah was prompt and professional. He answered all my questions and provided updates in a timely manner.

Elizabeth Blake

About Us

At SERVPRO of Cedar Rapids, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.

Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.

In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.

Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.

When disaster strikes, know that you can rely on SERVPRO of Cedar Rapids. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!

Owner of SERVPRO of Cedar Rapids

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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