Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Decatur we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Emily and her team are top notch! They got the job done super proficiently while having the upmost respect for my father and his belongings. The team was very thorough and maintained complete transparency throughout the process. Emily does a great job with communicating every step of the process. I was overall impressed with the care factor of this group which is hard to find in today’s world! Thank you!
We had such a great experience with SERVPRO, especially Emily and Nicole! They spent two full days cleaning our living room and breakfast room after an outdoor fire resulted in water damage inside our home from the fire hoses. They were incredibly thorough, detail-oriented, experienced, and so kind throughout the entire process. We have four cats and a new baby girl, and they were extremely thoughtful and considerate of them while working in our home, which we really appreciated. Emily and Nicole were also wonderful about communicating with us and made a stressful situation feel so much easier. You could tell they truly cared about doing the job right. I would recommend them 1,000 times over!
The SERVPRO pack-out team did an outstanding job! They communicated clearly throughout the entire process and were consistently respectful, professional, and kind. Emily especially went above and beyond—she was incredibly helpful and truly made a stressful situation easier. I’m very pleased with the service I received and would highly recommend this team!
We had a very positive experience with SERVPRO of Henry, Spaulding and Decatur following a fire at our home. Their team responded quickly and did an excellent job protecting, packing, cleaning, and saving our household belongings during a very difficult time. A special thank you to Heather, Taylor and the entire fire crew for their professionalism, efficiency, communication, and care throughout the process. We truly appreciated how quickly they went to work and the attention they gave to our belongings. We would highly recommend SERVPRO of Henry, Spalding and Decatur to anyone dealing with fire damage and the recovery process.
Came home from a 3 day conference in Austin to a foooded house. My understanding this review will be specific to the pack out team who were wonderful. They were efficient, took great care of my things, many family heirlooms. They cmmunicated well and were super helpful. Emily was the team lead onsite and they were here for nearly three whole days.
I would highly recommend ServPro. They were very responsive & professional. The employees were a delight to work with & did an excellent job.
David and his crew were knowledgeable and efficient in remediating the damage we had from a water leak! They put our minds at ease throughout the process v
After a small kitchen fire, the clean up team was very helpful and took great care while working in our home. They kept us well informed and did an excellent job.
We had water damage from an overflow toilet. We were sent Emily, Anna, Maddie and Tina to complete the pack out process. Emily the team leader called to inform us she was on the way and the arrival time which was spot on. Emily communicated the entire process what they would be doing and each young lady were assigned a task and completed their task expeditiously without any interruption or talking only when necessary. They were very professional and respectful of our property. I would definitely recommend this team to any of my neighbors, friends or relatives if needed.
