Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lake Mary, Heathrow
Our Google Reviews
(407) 767-5507
4.9
(62 reviews)

Service Areas

Lake Mary, FL | Heathrow, FL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lake Mary, Heathrow we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had a minor flood and needed help to determine if I had a mold problem as well as with restoration services. Jeremy from SERVPRO responded very quickly and was very pleasant to work with. He was extremely professional and did an outstanding job at assessing the situation. He clearly has a lot of knowledge in mitigation and remediation. I would highly recommend him to anyone.

Bruce Jones

I’m happy with the whole crew; Jeremy,Franklin, Widrly,River,Angelo. They were professional , friendly and knowledgeable . Good job by all

Richard Winterroth

Highly recommend Servpro for exceptional service and a professional work ethic. They responded to an urgent issue regarding a ceiling caving in a private home causing structural issues, mold, and compromised HVAC. Special commendations go to Jeremy Miel the Restoration Manager who supervised and coordinated all efforts. Also Franklin and Luis were so responsible and friendly and they worked efficiently to clean up the area and prepare the area for further repairs. Despite feeling overwhelmed with the unexpected damage we really enjoyed this company and give them our highest praise.

Michele Carter

Jeremy was fantastic and spent a lot of time answering questions. Fortunately we did not have an issue. It was good to have an honest and caring person. Overall, we had a total of three companies come out and two said no issues, the third wanted to tear out our three year old kitchen and an entire wall to mitigate the damage that didn’t exist. Servpro was one of the two honest companies.

Bill Lowe

My experience was awesome from the first With Franklin who was a sweetheart to Ernesto, Luis and Gaudy I was very comfortable with them when they were doing their part. They explained everything to me and Jeremy put the final touch when he checked everything on the end. I would recommend them to anyone. They all came in like the umpa lumpas.(umpa lumps chocolate factory, Willie Wonka. OK just look it up and watch the movie. You'll get it. LOL) anyway they all were great very professional Thanks guys for all you do

Cheryl Jackson

So grateful for the work, guidance, and professionalism from Jeremy at SERVPRO. Jeremy helped us wrap our arms around a flooding issue that felt out of control at first. He came in, mapped the problem, and laid out a very clear plan of action. We're so thankful for the time he took to explain what was going on. Fortunately we avoided the worst case scenario (this time) and we will absolutely be calling Jeremy and SERVPRO for all future restoration needs.

Wes Shaffer

Today I had Servepro come out and they sent Jeremy Miel. He was the nicest man! He gave his recommendations and didn't push me to buy anything. I appreciate the time he took to explain what might solve my issue. I will definitely call them in the future if need arises.

Nancy Spears

I just wanted to give a big shoutout to the SERVPRO team for the awesome job they did. Jeremy did a great job managing everything and kept us updated throughout the entire process. He made sure everything stayed on track and was always quick to answer any questions we had. A huge thank you as well to the technicians—Franklin, Ernesto, Luis, and Gaudy. These guys were hardworking, respectful, and always had a great attitude. They showed up ready to work every day, paid attention to the little details, and treated our building like it was their own. It's not every day you work with a crew that's not only efficient but also genuinely enjoyable to have around. Their teamwork and professionalism made a stressful project much easier, and the quality of their work really speaks for itself. Thank you, Jeremy, Franklin, Ernesto, Luis, and Gaudy, for everything you did. We truly appreciate all the hard work you put in, and it was a pleasure working with your team. You all did an outstanding job!

Joshua Petrin

I had an excellent experience with SERVPRO, especially with Jeremy Miel. I was extremely impressed by the honesty, professionalism, and level of service we received. I highly recommend SERVPRO and Jeremy Miel to anyone looking for a company they can truly trust. I will absolutely call them again whenever I need their services in the future.

Vildan Nigro

About Us

SERVPRO of Lake Mary/Heathrow is a locally owned and operated franchise of SERVPRO, the world's largest fire and water restoration company. We are dedicated to providing our customers with the highest quality of service in the shortest amount of time possible.

We offer a wide range of restoration services, including:

  • Fire damage restoration
  • Water damage restoration
  • Mold remediation
  • Storm damage restoration
  • Construction cleanup
  • Biohazard remediation

We are certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and our technicians are highly trained and experienced in all aspects of restoration. We are also members of the Florida Restoration Association and the Better Business Bureau.

If you have experienced a fire, water, or mold damage, please call SERVPRO of Lake Mary/Heathrow immediately. We will respond quickly to your call and get started on the restoration process right away.

We understand that a fire, water, or mold damage can be a very stressful event. We are here to help you through this difficult time and get your home or business back to normal as quickly as possible.

SERVPRO of Lake Mary/Heathrow is part of SERVPRO Team Cuthbertson, which is a group of SERVPRO franchises in Central Florida. We have a team of experienced and certified technicians who are ready to help you with any restoration needs.

Call us today for a free consultation. We will assess the damage and develop a restoration plan that fits your needs and budget.

Here are some additional keywords that you may want to include in your company profile:

  • 24/7 emergency service
  • Free estimates
  • Guaranteed satisfaction
  • Licensed and insured
  • We work with your insurance company
Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Owners of SERVPRO of Lake Mary, Heathrow

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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